Print Partners
Design and Sell Your Own Custom Products
Rating
2.8
feedback
13
chart
#10,811
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
15%
-
Less than a year
38%
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More than a year
38%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the ease of set-up and customer service, others express major concerns about the quality of products, consistency in orders, and accuracy in sizing. Positive aspects highlighted include quick turnaround times, good customer support, and the ability to fix issues promptly. On the other hand, negative themes include poor print quality, inaccurate sizing, delayed shipping, and issues with image alignment on different colored garments. Some users have had significant problems with orders being incorrect or of subpar quality, leading to frustration and financial losses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 29, 2018
The saying "you get what you pay for" sure holds true with this company. Considerably cheaper in price than its competitors but quality, consistency and customer service is at the same low quality. Orders ship between 3-15 business days, when you order two of the same product (colors or images, size etc are not the same.) Several orders have off set logos, or fade within a few washes. When my clients make a mistake and order the wrong size there is no way to change the order within 24 hrs of orders which is very difficult. If you want a low budget shirt with time frame not being a concern, this company works well. For a professional company who wants quality products, consistent orders, timely production and good customer service I would recommend using a different company.
Aug. 22, 2018
My biggest disappointment is they don't have an option for zero stars. They printed the shirts ($170 worth) for one of my customers and before the ink dried they folded the image on itself so when the shirt arrived it was all glued together on half of them destroying the product. In addition to that we use VERY high quality images and every single one (that wasn't messed up like I stated above) was blurry, edges over sprayed, and image off set. The product they produce is complete garbage! Oh and none of the sizes are accurate either. You would have better luck laying your picture on a blank shirt and trying to scare the image off the photo and onto the product you are making.
June 12, 2018
The men's sizing is for kids. There is no way that I, a small female, could fit into the men's 3XL. Screw it.
May 31, 2018
Terrible quality, there were streaks with the print. But more importantly the overall images look worse than a group high school kids making t-shirts out of their garage. I am not one to write reviews but had to after being screwed out of $400 worth of samples. DO NOT USE
April 8, 2018
I have worked with at least 8 different print on demand companies and I've only kept using 3. Print Partners is one of them. I have been working with PP for at least 7 months. My customers love the tees and sweaters they print for me, I've even sold them at different events in person and my customers always come back. If there is any issues with an order, like for example, the quality in some occasions is not up to standards (this happens with any other print on demand company), when I send them a picture of the print they fix it and send a new one. Customer service is great! Ciara and Andrew are a 10/10. I have been using print on demand companies since I started my business 3 years ago and this guys deliver, they are fast and they are reasonable, something not that easy to find, BELIEVE ME. Will continue to use and recommend Print Partners.
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