Print Partners
Design and Sell Your Own Custom Products
Rating
2.7
feedback
3
chart
#15,488
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Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, customers appreciate the affordability of the app compared to competitors and the quality of the products. The customer service, especially from Ciara and Andrew, is highlighted as excellent, with quick responses and solutions to any issues that arise. Users also mention the satisfaction of their customers with the printed tees and sweaters, leading to repeat business and positive feedback. However, on the negative side, there are complaints about the inconsistency in orders, with some products having off-set logos or fading after a few washes. The lack of flexibility in changing orders within 24 hours is also mentioned as a drawback, causing inconvenience for users. Overall, while the app offers affordable printing services with good customer support, there are concerns about order consistency and quality.
Highlights
Review RSS Feed
All reviews
Oct. 29, 2018
The saying "you get what you pay for" sure holds true with this company. Considerably cheaper in price than its competitors but quality, consistency and customer service is at the same low quality. Orders ship between 3-15 business days, when you order two of the same product (colors or images, size etc are not the same.) Several orders have off set logos, or fade within a few washes. When my clients make a mistake and order the wrong size there is no way to change the order within 24 hrs of orders which is very difficult. If you want a low budget shirt with time frame not being a concern, this company works well. For a professional company who wants quality products, consistent orders, timely production and good customer service I would recommend using a different company.
May 31, 2018
Terrible quality, there were streaks with the print. But more importantly the overall images look worse than a group high school kids making t-shirts out of their garage. I am not one to write reviews but had to after being screwed out of $400 worth of samples. DO NOT USE
April 8, 2018
I have worked with at least 8 different print on demand companies and I've only kept using 3. Print Partners is one of them. I have been working with PP for at least 7 months. My customers love the tees and sweaters they print for me, I've even sold them at different events in person and my customers always come back. If there is any issues with an order, like for example, the quality in some occasions is not up to standards (this happens with any other print on demand company), when I send them a picture of the print they fix it and send a new one. Customer service is great! Ciara and Andrew are a 10/10. I have been using print on demand companies since I started my business 3 years ago and this guys deliver, they are fast and they are reasonable, something not that easy to find, BELIEVE ME. Will continue to use and recommend Print Partners.
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