Print Partners for Shopify

Print Partners

Design and Sell Your Own Custom Products

View on App Store

Rating

2.8

feedback

13

Reviews

chart

#8,562

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    15%
  • Less than a year
    38%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify App are quite mixed, with some users expressing extreme dissatisfaction and others praising the app for its quality and customer service. One common theme in the negative reviews is the poor quality of the products, including blurry prints, streaks, off-set logos, and inaccurate sizes. Customers also mentioned issues with the printing process, such as colors not matching up and images being distorted. On the positive side, users who gave high ratings appreciated the ease of set-up, good customer service, and quick turnaround time. They mentioned that the quality of the shirts and sweatshirts was good, although there were some concerns about the ink quality. Overall, the app seems to have potential but needs improvement in terms of product quality and consistency.

Highlights

Mixed reviews with extreme dissatisfaction and praise
Poor quality of products including blurry prints and inaccurate sizes
Issues with printing process like colors not matching up and images being distorted
Positive feedback on ease of set-up and good customer service
Appreciation for quick turnaround time and quality of shirts and sweatshirts

Rating Breakdown

  • 5
    38% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    23% (3 ratings)
  • 1
    38% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 29, 2018

The saying "you get what you pay for" sure holds true with this company. Considerably cheaper in price than its competitors but quality, consistency and customer service is at the same low quality. Orders ship between 3-15 business days, when you order two of the same product (colors or images, size etc are not the same.) Several orders have off set logos, or fade within a few washes. When my clients make a mistake and order the wrong size there is no way to change the order within 24 hrs of orders which is very difficult. If you want a low budget shirt with time frame not being a concern, this company works well. For a professional company who wants quality products, consistent orders, timely production and good customer service I would recommend using a different company.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

1 / 5 Share

Aug. 22, 2018

My biggest disappointment is they don't have an option for zero stars. They printed the shirts ($170 worth) for one of my customers and before the ink dried they folded the image on itself so when the shirt arrived it was all glued together on half of them destroying the product. In addition to that we use VERY high quality images and every single one (that wasn't messed up like I stated above) was blurry, edges over sprayed, and image off set. The product they produce is complete garbage! Oh and none of the sizes are accurate either. You would have better luck laying your picture on a blank shirt and trying to scare the image off the photo and onto the product you are making.

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 12, 2018

The men's sizing is for kids. There is no way that I, a small female, could fit into the men's 3XL. Screw it.

Using app

About 2 hours

Total reviews

3

Average rating

1.3

1 / 5 Share

May 31, 2018

Terrible quality, there were streaks with the print. But more importantly the overall images look worse than a group high school kids making t-shirts out of their garage. I am not one to write reviews but had to after being screwed out of $400 worth of samples. DO NOT USE

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

April 8, 2018

I have worked with at least 8 different print on demand companies and I've only kept using 3. Print Partners is one of them. I have been working with PP for at least 7 months. My customers love the tees and sweaters they print for me, I've even sold them at different events in person and my customers always come back. If there is any issues with an order, like for example, the quality in some occasions is not up to standards (this happens with any other print on demand company), when I send them a picture of the print they fix it and send a new one. Customer service is great! Ciara and Andrew are a 10/10. I have been using print on demand companies since I started my business 3 years ago and this guys deliver, they are fast and they are reasonable, something not that easy to find, BELIEVE ME. Will continue to use and recommend Print Partners.

Using app

About 2 years

Total reviews

5

Average rating

5.0

All reviews

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