Matching With Chloe review for Print Partners

2 / 5

Feb. 22, 2018

Although the customer service is really good and they actually have someone you can talk to, I was ver disappointed with their quality of products unlike other previous reviewers. I ordered a bunch of samples and there were so many things wrong. 1. There was a streak on my print so if that had gone to a customer, I would've gotten a complaint. 2. The print quality is not good. I do have to say their quality in shirts and sweatshirts are good...just not the ink. 3. I know they are working on it, but until it is fixed, I don't think I can use their app. Depending on the color of sweatshirt you choose, the screen print box doesn't match up...so if customers wanted to look at different colors, the image/graphic on the t-shirt or sweatshirt would be higher or lower (depending on the color) 4. Again this is something they're working on but the actual size of the image does not correlate with what you will actually get on the physical product for kid's clothing. The images on the kid's sweatshirt were all too small or too high. They ended up re-printing everything I had ordered but it wasn't really any better so I will be going back to the original app I was using. I do plan to re-visit once some of the issues are fixed.

Using app

5 months

Total reviews

4

Average rating

2.5

Print Partners for Shopify
Print Partners
2.8 star
13 reviews

Design and Sell Your Own Custom Products

Shopify App Store