Bark Nut review for Printbest: Print on Demand

2 / 5

June 9, 2022

I seriously considered using PrintBest. I ordered one sample and the print quality was terrible. The design was completely crooked (off by at least 10 degrees) and the edges of the design were blurry (and in some cases double lined). So it's not just one but two quality issues. Also, the print area is two inches smaller than competitors and they only ship within Canada and to the lower 48 states in the U.S. The ordered printed and shipped in just over one day and arrived within 7 calendar days. But that doesn't make up for the low quality. It would be embarrassing to send this to a customer. I have no idea how they thought it was good enough to send to me, which means there's no quality control (they aren't checking the product after printing and before they send it out) so it's likely to happen again. Very disappointing.

Using app

11 months

Total reviews

3

Average rating

3.0

Developer Reply

Hi Bark Nut, we regret this order was not as expected. Please contact us directly by sending a support ticket or emailing [email protected] so that we can investigate this issue further and see if we can find a resolution for this order. It would also allow us to raise the issue with production so that we can address it moving forward and minimize the risks of this recurring in the future. We appreciate your feedback!

Printbest: Print on Demand for Shopify
Printbest: Print on Demand
3.9 star
36 reviews

Printbest Print on Demand - Shopify App

Developer
Shopify App Store