Rating

3.5

feedback

4

Reviews

chart

#16,958

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with a range of ratings from 2 to 5 stars. One common theme in the reviews is the app's limitations and issues, such as being incompatible with Mac, difficulties in sharing designs on social media, problems with downloading PDFs, and mobile user-unfriendliness. However, there is also praise for the app's potential, ease of installation, and the idea behind it. Customers appreciate the ability to customize products and the helpful customer service. Improvements suggested include better compatibility for Mac users, smoother social media sharing, and resolving issues with file quality and size.

Highlights

Limitations and issues with the app, such as compatibility and functionality
Praise for the app's potential and ease of installation
Customer appreciation for product customization and helpful customer service
Suggestions for improvements, including better compatibility and resolving file quality issues

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    25% (1 ratings)
  • 3
    25% (1 ratings)
  • 2
    25% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

July 13, 2021

1. It can't be used by Mac, only support Windows. 2. When share to Social Media, it don't share to Social media, just let the Design board back to Product Page and show a very small design board . 3. Downlaod PDF fail. 4. Mobile use unfriendly. 5. If we can upload our element, that's perfect.

Store

Kaier

Using app

About 3 hours

Total reviews

6

Average rating

3.0

Developer Reply

Hi Kaier, Thank you for your review Can you send us an email here: support@printcart.com Our team will check and fix the problem you meet with our app Best regards Printcart Support Team

3 / 5 Share

Nov. 14, 2020

I really like the idea but it takes too long to save the design, you can only upload photos of 2mb or less and it does not convert the photos, so it is difficult for someone to upload a photo with the quality of cell phones now that normally have more of 2 mb. I like how easy it is to install on the products and that it is free. I know it could work a lot for me if these problems are solved. it's a great idea.

Using app

15 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi Engraven LLC Thank you for your feedback I would like to follow up if you still have this problem now? If you do, please send us an email here: support@printcart.com We will check and assist you with it Best regards Printcart Support Team

2 / 5 Share

Aug. 28, 2020

I had been looking for an app that we could use for our online clients to use in designing their printed items and this is perfect! I can specify which products to add it to and then it doesn't affect the pricing modules that I had already worked so hard on. When a customer uses this designer and places an order the file doesn't come through clear or as large as specified. I can't specify the bleeds. I have emailed multiple times and at first was getting responses but now I am not.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi BW Graphics We're really sorry for your bad experience when using our app We will try to improve our product as well as service quality to meet your demand on this Printcart Team

5 / 5 Share

June 1, 2020

Amazing customer service and really versatile app that is helping our customers customize our products - and it's super easy to set-up!

Using app

5 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you Fabricis, we are happy to see that our app help your business.

All reviews

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