Rating

4.2

feedback

9

Reviews

chart

#12,398

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, design tool functionality, and great customer service. Users appreciate how the app helps them manage their store and customize products for their customers. However, there are also several negative points highlighted in the reviews. Some users mentioned issues with compatibility, such as the app only supporting Windows and not Mac. Others experienced difficulties with sharing designs on social media, downloading PDFs, and using the app on mobile devices. Additionally, there were complaints about the app not converting photos properly and leaving behind code even after uninstallation, causing problems with themes and other apps.

Highlights

Ease of use and design tool functionality
Compatibility issues with Mac and mobile devices
Customer service and support
Problems with sharing designs and downloading PDFs
Residual code causing theme conflicts

Rating Breakdown

  • 5
    33% (3 ratings)
  • 4
    11% (1 ratings)
  • 3
    11% (1 ratings)
  • 2
    22% (2 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 19, 2023

Love it! I have not lauched my site yet and did not ordered samples yet.. but As for ease of use, designing the product and managing store it's great. But overall it's a great tool and very easy to connect with my shopify store.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

This is a top notch app. The design tool is great to use and the support is just extremely helpful and also responds to requests. A big thank you to the Printcart team I am very satisfied

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We are happy to hear that you love our platform and the support team. Wishing you all the best!

4 / 5 Share

July 13, 2021

1. It can't be used by Mac, only support Windows. 2. When share to Social Media, it don't share to Social media, just let the Design board back to Product Page and show a very small design board . 3. Downlaod PDF fail. 4. Mobile use unfriendly. 5. If we can upload our element, that's perfect.

Store

Kaier

Using app

2 days

Total reviews

6

Average rating

3.0

Developer Reply

Hi Kaier, Thank you for your review Can you send us an email here: [email protected] Our team will check and fix the problem you meet with our app Best regards Printcart Support Team

2 / 5 Share

Jan. 26, 2021

Ho usato l'editor di questa app per personalizzare i prodotti, ma da qualche giorno su mac non funziona più.

Using app

22 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Stampepress Thank you for your review Can you send us an email here: [email protected] Our team will check and fix the problem you meet with our app Best regards Printcart Support Team

3 / 5 Share

Nov. 14, 2020

I really like the idea but it takes too long to save the design, you can only upload photos of 2mb or less and it does not convert the photos, so it is difficult for someone to upload a photo with the quality of cell phones now that normally have more of 2 mb. I like how easy it is to install on the products and that it is free. I know it could work a lot for me if these problems are solved. it's a great idea.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi Engraven LLC Thank you for your feedback I would like to follow up if you still have this problem now? If you do, please send us an email here: [email protected] We will check and assist you with it Best regards Printcart Support Team

All reviews

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