All reviews

Rating Breakdown

  • 5
    77% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    15% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
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5 / 5 Share

Nov. 1, 2021

It's simply the best customization software I've ever seen. We have been in this industry for over 10 years, and with their help we were able to enter online with our products. Monthly updates are made, practically the module is in a continuous evolution. Congratulations on everything you do.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you for reviewing Colorlab and we are very glad our product helps you selling your products online. We keep working to make things better every single day, as always simply reach out if you need any assistance. Have a great day!

5 / 5 Share

Aug. 23, 2021

I couldn't be happier with the ColorLab app or their customer support. When there have been times when I've needed help with something, their team is quick to respond and issues are resolved quickly. The app itself is invaluable in converting sales for personalised products (this will be my third site using it). I couldn't recommend highly enough.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing Colorlab, we are very glad to hear you like our product. Looking forward to working together in the future. Good luck with your store!

5 / 5 Share

Aug. 2, 2021

We are very satisfied with this service. It contributes to the success of our Customized Golf Balls Online store. The interface is really simple and the team always helps us out ! Thank you very much.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for reviewing Colorlab, we really appreciate this. As always don't hesitate to contact us if you need anything. Have a great day!

1 / 5 Share

July 16, 2021

When finish download and do the mail verify, it lead to a Billing Page and show me (Please select a plan you are not already suscribed to); I select any planalready but it keep show (Please select a plan you are not already suscribed to); I can't do any try process.

Store

Kaier

Using app

3 days

Total reviews

6

Average rating

3.0

Developer Reply

Hi, thank you for your review! It looks like you haven't confirmed the app charge in Shopify just yet. Can you try again the following: 1. Open Colorlab from the Apps page in your Shopify store 2. Choose a plan and confirm, you'll be redirected to Shopify 3. Confirm the plan in Shopify, you'll be redirected to Colorlab and your trial has started If you encounter any issues, our Support department is happy to help you - you can reach us at [email protected]. Update: we haven't received a reply from you, but from our records it looks like you have succesfully activated your subscription. If you still need any help, don't hesitate and reach out to us for assistance.

5 / 5 Share

Jan. 20, 2021

Nous sommes en train de créer notre site. Très bonne application et qui fonctionne très bien. Roel offre un support extra et rapide. Il nous a aidé à faire nos premiers produits. C'est très facile à prendre en main comparativement à d'autres application que nous avons aussi testées. Nous recommandons vivement cette app !

Using app

3 months

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for reviewing our app, good luck with your business!

3 / 5 Share

Jan. 2, 2021

This app was helpful for us to be able to do what we intended & wanted however it is just too expensive especially with COVID impacting sales.

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for reviewing our app, sorry to hear that COVID has impacted your business. We understand that when sales is slow, Colorlab might be a big investment. We hope we can welcome you back in the future!

5 / 5 Share

Oct. 5, 2020

This customization app is exactly what we needed to allow customers to personalize so many things (business cards, envelopes, apparel, etc). The sales team and support team are very responsive and extremely helpful every time I send an email with a question, they reply right away. Highly recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing Colorlab, greatly appreciated! Our team is happy to help you with any issues you may be experiencing in the future.

5 / 5 Share

Sept. 14, 2020

Wonderful! Support is superb! I think they're the best and most mobile-optimized customization app our there. :)

Store

Katzen

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for reviewing our product, we really appreciate this!

5 / 5 Share

May 28, 2020

it's a very good application, with responsive customer service! Which is on a simple base and makes updates step by step... This simple base allows not to pollute the customer with too important information...

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2020

Its perfect really nice thank you alot for the installation and help to fix everything (now make it a ltíttle cheaper and i switch with my other store also to colorlab)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Great design tool for Shopify. Supports batch upload of artwork where other tools are single upload. Faster load time and support responds faster than other tools I've tried. Very happy with the support I have received. There wasn't a native way to upload fonts, but their team uploaded the font I needed and integrated it into the tool within 24 hours. Excited to see what's next on the roadmap.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Really like this app it allows for great and easy customisation of products which I was in desperate need of for my Pet Portraits website ...... The 30 day trial is helpful as it allowed me to get to grips with the software with no risk. Support are pretty helpful too. Great app

Using app

20 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 9, 2019

This app has potential with its nice user experience but is still in need of some significant feature upgrades for the price point it is in. SVG file export, SVG colorization, control of the available fonts without having to email support to name a few. I look forward to what they release in the future and will re-evaluate my review.

Using app

3 days

Total reviews

2

Average rating

2.0

Developer Reply

Thanks for your review! We really appreciate your feedback and confirm that these features are in development. As promised we'll contact you as soon as this becomes available. If you'd like to learn about all new features, improvements and fixes, feel free to subscribe to our newsletter at https://colorlab.io/contact.html.