All reviews

Rating Breakdown

  • 5
    97% (29 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 29, 2024

Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.

Store

Tiiga

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one. Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready. While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

We have loved working with the Prive team- a great subscription app choice!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform. Highly recommend Prive - you won't regret the transition!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

We transitioned to Prive from Recharge. This app is MUCH better integrated. The team helped us through the transition and we've had no issues since we switched. We have yet to check out the affiliate marketing function, but are excited to transition that as well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Pacha team! Excited to be a part of your growth journey!

5 / 5 Share

Jan. 19, 2024

We just launched a new brand and decided to give Prive a shot. So far we are a month in and our subscriber base is continuing to grow, so obviously this app works!

Store

Kushi

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback- excited to keep that growth journey going!!

5 / 5 Share

Jan. 19, 2024

It is a very complete subscription system! It would be great to have a department with a more European timetable for meeting times. Otherwise great!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much, Nomad team, for the feedback!! Super appreciated and noted!

5 / 5 Share

Jan. 18, 2024

After the success we had with Prive on our DTC channel we implemented a new option for our wholesale customers to subscribe with certain incentives to reduce the amount of work for our team. The team is always there ready to help, if there is an issue or a bug it's fixed in less then a day, and they are an overall great partner.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Nekohama team! We are honored to partner together and are thrilled to be a part of your growth journey!

5 / 5 Share

Jan. 18, 2024

The Prive team made our transition to their platform seamless! Beautiful interface, incredibly resourceful account managers, and very happy customers. Our month-over-month subscriber growth rate has never been higher and Prive is to thank for that!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, ZOA team! We are honored to help power subscriptions for your stores and cannot wait to keep the momentum going!!

5 / 5 Share

Nov. 16, 2023

Transitioning from our previous platform, Prive stood out with its human-centric approach and advanced features. The onboarding process was smooth and the Prive team's responsiveness has been outstanding. The user-friendly experience for both merchants and customers has made managing subscriptions a pleasure. The guidance and strategy provided by Prive have played a crucial role in our growth, and the robust data at our fingertips empowers our business decisions. In a nutshell, Prive has been a game-changer for us. If you're considering a switch, we highly recommend it.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

I would 100% recommend Prive to any brand offering subscriptions. We were on Recharge for 3+ years and finally decided that it was time to move away from that archaic platform. Prive has been a breath of fresh air in the subscription space. Their support is phenomenal (should out to Kai, Edgar and Claudia), their features are exactly what we need, and the analytics actually load (*cough cough* Recharge). Half of our business is processed through subscriptions, so migrating platforms can definitely be an intimidating task, but the Prive team has made the transition incredibly smooth. Prive > Recharge

Store

Soul

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review, Soul Team! We are so glad to be working with you and are pumped for some rocketship growth together!

5 / 5 Share

Aug. 6, 2023

Without a doubt, Prive deserves a solid 5 stars in my book! The analytics and forecasting features it offers have proven to be a goldmine of information, allowing me to make smarter decisions for my business. What's even better is how user-friendly the whole experience is – navigating through the app feels like a walk in the park, even for someone like me who's not a tech expert. Let's not forget the implementation process – it was smooth sailing thanks to Prive's straightforward setup. If you're on the lookout for a game-changing subscription app that covers all the bases, Prive is an absolute winner!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Prive as product has been an outstanding fit for our business. We migrated from an internally built custom subscription app. Prive has enabled our business to scale and optimize subscriptions. From a team standpoint, I cannot say enough good things about the team. From the sales process to onboarding we were always met with personable and accountable team members.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much Tiny Organics team! You are such an amazing team to work with and we are thrilled to be here for this next phase in your growth journey!

5 / 5 Share

June 4, 2023

We've had a great experience working with the Prive team to migrate our subscription business from Recharge. Kai has done a fantastic job educating our team on Prive's features and project managing the migration. We're excited to up-level this part of our business and look forward to working with Prive as a key business partner for years to come.

Store

Foria

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2023

It's been great working with the Prive team - they have been very adept at understanding the complexity in our subscription offering and have created a product that is significantly superior to other subscription vendors that we have previously worked with. Would recommend Prive to any business looking to build out a subscription offering.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2023

Would 100% recommend Prive for anyone looking to integrate subscriptions into their Shopify store! Its a major shift in the way we do business but the Prive team have been great in helping us get started. The set up was quick and easy, Kai looked after our onboarding and she was fantastic the whole way through!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Plantmade team! We are so excited to continue to scale and grow with you!

4 / 5 Share

March 19, 2023

After sitting down and working with your team - I SUPER appreciate their help on a Sunday! The app still doesn't bundle the way I was told it does when I got it. I opted to go with another app that has more flexibility, more docs, and is at a lower price point. I understand you all usually work with enterprise clients, at that scale an onboarding call is likely appropriate. For SMB, an app should be able to onboard without having to schedule a call. That would be more of my time spent to find out this app doesn't do what I am looking for, in that time I can get another app set up and running. Thank you for the help, all the best on your journey with this app!

Using app

About 19 hours

Total reviews

5

Average rating

3.2

Developer Reply

So sorry to hear you had this experience! For onboarding, we typically like to setup an onboarding kickoff and get access to your theme so we can do the setup for you as we are focused on white-glove onboardings. Our team has reached out to schedule an onboarding so we can align on your goals and help!

5 / 5 Share

March 16, 2023

Kai was our Customer Success Manager and I could not be more happy with the information + support she provided us during the process from A-Z. She went above and beyond and always communicated every single step of the way. I'm excited to use Prive in general as I've heard + read many great reviews but in general she provided a great first impression and start to this partnership. Thank you Kai!!!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2023

We love this platform! Nothing compares to Prive. The capabilities are best in class, along with their team. Onboarding and migration from Recharge was a breeze. Highly Recommend if you plan on scaling your subscription model with a top subscription partner.

Store

EBOOST

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

We are really excited that we found Prive. The integration into Shopify was a seamless one. Big shout out to our account manager Kai. She was easy to work with and held our hand throughout the process. I highly recommend Prive for those with a subscription model business. Everything in life (& business) should be this easy!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your feedback- so sorry you were looking for a phone number. While we don't have a call center currently, all of our clients have dedicated contact information for each individual customer success manager. If you have any issues, please do not hesitate to contact your CSM directly and we will respond ASAP. I know our team has since reached out to assist, but do let us know what features you are looking for and we will be so delighted to help. We are dedicated to making sure your positive experience is sustained and hope we can make up for the frustration you experienced today.