Kudos review for Prive Subscriptions

June 30, 2022

We switched from Recharge to Prive for our baby diaper startup, Kudos, and we've never looked back! Beyond having an incredibly responsive customer support team, Prive has greatly simplified and improved the experience for our customers. Before Prive, at least 15% of our support tickets were from users confused about how to log in to manage their subscription. Ever since implementing Prive and their seamless email/phone code check-in, the number of support tickets around this has dropped to almost zero. Similarly, not having to duplicate discount codes or worry about two checkout processes has greatly streamlined business operations for us. The team at Prive is extremely talented and with more analytics and consumer insights ahead on the product roadmap, we feel confident knowing that Prive is going to be covering all of our business subscription needs!