Rating
4.3
feedback
176
chart
#270
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
13%
-
Less than a month
30%
-
Less than a year
40%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the time-saving features of the app, especially when it comes to bulk editing prices and updating product information. The customer support team is also praised for being active, helpful, and quick to respond to inquiries. Users find the app easy to use and appreciate its functionality for scheduling price changes and rollbacks. However, on the negative side, there are reports of the app causing pricing errors, especially when applying discounts or bulk price changes. Some users experienced issues with tasks not executing correctly, leading to confusion and manual corrections. Support responses were also criticized for being off-topic or not providing adequate solutions. Overall, while the app offers valuable features for managing prices in bulk, users should be cautious and double-check changes to avoid potential errors.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
It does a great job, once you figure it out. But I gave it 4 stars as it can be a little confusing at first. First time out I updated my whole site to 10 dollars when I was trying to increase by 10. Luckily it's a fast bulk process so I fixed my error quickly. Maybe add more clarity/instructions, maybe some videos then 5 stars!
Nov. 12, 2024
5 Big Stars to Ankit for helping me work out how to apply Multiple collection price Edits for the purpose of Black Friday Sales. Clear and accurate details in our conversation. Thank you!
Oct. 21, 2024
I have around 2000 products. I applied a -10% discount to the entire catalog, and the task executed on a few hundred products before it got stuck. Then it restarted on its own from the beginning, applying the -10% discount again to the products already processed. The first execution of the task doesn't appear in the history, so it's impossible to roll back. After explaining the issue to support, I wonder if they even bothered to read my message because their response was completely off-topic.
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app, but we want to assure you that we have thoroughly tested our app and it is functioning properly. We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help. Thank you for your understanding and we hope to continue to provide you with a great experience using our app.
Oct. 16, 2024
It's awesome, It saves a lot of time. The support team is very active and helping.
Thank you so much for your kind words. We appreciate you taking the time to share your experience and look forward to working with you!
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