Bulk Price Editor Pro
Bulk Price Editor Pro Shopify App
Rating
4.3
feedback
171
chart
#229
All reviews
Rating Breakdown
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March 21, 2024
Tried to add $1 to all listings, the app sets all listings to $1 instead of adding it. I selected the correct option and even tried it twice incase I did make mistake the first time, but same thing happened. Plus 1 star for having a revert button. Edit: The creators commented that this review is unfair. I do not see it that way. Yes, they did reach out to me, but they did not provide a fix to the problem, so the problem still stands/stood. When the app does not do one of its main features correctly, then how am I able to give it a good rating?
This is an unfair review by folks from Clayton Jewelry Labs. Our team emailed them multiple times explaining the situation, yet we have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
Feb. 26, 2024
Got very good support from the developers.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
Jan. 15, 2024
This app is really useful to me, and the customer service always support me 24/7 when I contact to them. Love this app!
We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!
Jan. 10, 2024
Zeroed all the prices on the site and even when it was reversed, many SKUs were still zero.
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app. Our team has emailed you explaining the situation and is looking forward to working with you in resolving the issue but has not received any reply from you. We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help. Thank you for your understanding and we hope to continue to provide you with a great experience using our app.
Dec. 16, 2023
Fantastic app. Does exactly what it says on the box. Lots of options for rounding down/up etc so you don't end up with funky prices. Very pleased.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Dec. 9, 2023
Initially it was great, but then it started to clash with other apps and i had to roll back changes. It then went full retard on my store and discounted several items into the red, i had to cancel and refund orders. I gave it 2 stars only because the initial customer assistance was quick to respond but unable to offer adequate help. It has out my store back a few days as now my Ads have to reset and learn my pricing.
Thank you for your feedback on our app. We'd like to clarify that our app operates independently of others, including Sofortig, which also updates product prices. We apologize for any inconvenience caused and genuinely appreciate your initial positive feedback. Our team has worked diligently to provide the necessary information and assistance to address the issues you encountered. We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help.
Dec. 8, 2023
Support is great and now I'm really saving a lot time. At first, a particular task I was trying to perform wasn't working on my site, I contacted the support team, they promptly and kindly answered and after a few exchanges they solved the problem. Now that the app is performing well I'm really glad to have it because I'm saving a lot of time!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Dec. 5, 2023
The app didn't work as intented. Changed some prices and then didn't change for some. It created more problems for me as it was during BFCM offers.
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app. Our team has emailed you explaining the situation and is looking forward to working with you in resolving the issue but has not received any reply from you. We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help. Thank you for your understanding and we hope to continue to provide you with a great experience using our app.
Nov. 23, 2023
I really don't know what the other apps that cost ten times as much are up to. Maybe they have a million extra features? I don't know, but if you want a reliable and easy app that handles big discounts on products with lots of criteria and filters, then this one is for you. Plus, I've noticed that customer support is super quick and on point.
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Nov. 21, 2023
A perfect app, nice and simple and saves me SOOO much time. I only need it for the trial period, but I'm happy to pay for this simple solution. Thanks
We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!
Nov. 16, 2023
Had an issue where a few scheduled changes were deleted but haven't heard why from support. Managed to notice this well in advance so have re-scheduled but I will have to keep an eye on this to make sure it doesn't happen again. App is pretty easy to use.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us. Our technical team has fixed the problem and everything is working alright again. If you want to speak to us, you may reach our team and we will be there to answer right away.
Nov. 1, 2023
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
Oct. 18, 2023
What a brilliant little app! We sell brands that often have promotions on multiple products. Before Bulk Price Editor we had to do all the adjustments manually which was not only a pain but opened the door for all sorts of errors. With this app I can adjust the price for a single product, multiple products, an entire collection, whatever I want! My favourite feature of Bulk Price Editor is Rollback which on the date & time specified, rolls back the price to its original. What also impressed is their excellent customer service and support. My inquiries have always been answered on the same day or worst case next day (if on weekends). Support staff are extremely polite, professional and eager to help. I highly recommend this app.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Oct. 16, 2023
Thank you. You guys saved me. I am new to shopify and left the prices at a multiplier way too high and loading the store took a week. I used this app to decrease all the prices across the board. I want my customers get get a great deal and let me handle all the headaches. This was a big one on pricing. It takes a long time but its worth the wait as it double checks the prices to make sure no errors happen. Thank you.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Oct. 6, 2023
I've been using the app for a few months now, and the first time I encountered a minor issue, customer service quickly fixed it. Since then, there have been no problems with its functionality. It's user-friendly and worth the price.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
Sept. 21, 2023
Works wonderful, great app!
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Sept. 12, 2023
nice app
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
Feb. 8, 2024
Couldn't be simpler... easy! Will pay for itself in a day. I don't have anything else to fill the space here, just simple and easy. No big deal. UPDATE: customer service is freaking amazing. Fixed an enormous problem (which was my fault) within the hour. 6 stars.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
July 6, 2023
This app is awful! Don't download it. At the beginning everything seems to work correctly....until you discover all the mess that this app has done. the price of Variants not available are not being updated.So you see different prices for different variants. When you "roll back" some tasks tags are removed and original prices are not restored , causing a vicious circle where you keep on applying discounts convinced that the previous task ran the price restore properly and suddenly realise that thousands of variants/items have the wrong price. Customer service respond enough quickly , unfortunately they don't have many solutions...They suggest us to password our shopify store to restore prices manually....At the moment I'm writing ,the summer sales have just started in Italy....We are very disappointed and losing a lot of sales. these people should be sent out of shopify...They ruin the job of many people SHOPIFY...Let's investigate on them!
Thank you for taking the time to leave a review for our app. We are sorry to hear that you are experiencing issues with our app, but we want to assure you that we have thoroughly tested our app and it is functioning properly. We take pride in providing a quality app that meets the needs of our users, and we are committed to addressing any concerns or issues that may arise. If you have any further concerns or questions, please do not hesitate to contact our support team. We are always here to help. Thank you for your understanding and we hope to continue to provide you with a great experience using our app.
May 12, 2023
Once I figured out how to configure Bulk Price Editor Pro the app did exactly what I needed it to do for price markups. I also liked the feature of rounding the dollar to your preferred digits.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!