Process Wholesale: B2B Pricing
Wholesale App on Shopify
Rating
4.5
feedback
38
chart
#1,698
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
-
Less than a month
53%
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Less than a year
42%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of setup and integration into Shopify themes. The customer service and support team are highlighted as responsive, helpful, and knowledgeable, assisting users with any issues or questions they may have. Additionally, the app is praised for its functionality in managing wholesale pricing and orders efficiently. However, on the negative side, some users have experienced issues with incorrect pricing, lack of response from the support team, and challenges with discounts not being applied correctly during updates. There are concerns about the app being abandoned and causing disruptions to pre-orders and customer trust.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 24, 2024
Honestly, customer support could not have been better. Julian was incredibly helpful. I appreciate everything he did to try to make this work for me. Unfortunately, in the end, the discounts just wouldn't work right. No matter what I did, one discount would work, but when products with a different discount were added to the cart, they either showed no discount, or the wrong one. I spent countless hours on this, and I feel like it's something I did, but not being a programmer, I just couldn't figure it out. Maybe one of these days I'll be able to offer wholesale on my site, but today's just not it. I wholeheartedly encourage others to try this app though. Chances are, you'll be able to get it to work.
June 3, 2024
seems promising
We responded to this users question with 2 replies within 2 hours. A simple clearing of the browser cookies was required to fix the issue they were having. This review is inaccurate the app is not abandoned.
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