Rating

4.6

feedback

52

Reviews

chart

#1,639

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    73%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The Process Wholesale app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of setup and intuitive interface of the app. The customer service, particularly the support provided by individuals like Julian and Jake, has been highlighted as exceptional. Users also value features like tax settings, tracking wholesale customers, and the ability to set different discount levels based on purchase volumes. However, some users have faced issues such as buttons not working, alignment problems affecting theme headers and footers, incorrect discounts being applied, and compatibility issues with other apps. Despite these challenges, the majority of users find the app valuable for their wholesale needs and commend the support team for their responsiveness and assistance.

Highlights

Ease of setup and intuitive interface
Exceptional customer service
Feature-rich with valuable functionalities
Challenges with app functionality and compatibility
Positive user experiences and recommendations

Rating Breakdown

  • 5
    83% (43 ratings)
  • 4
    12% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 19, 2025

We tried a few different wholesale apps before landing on Process Wholesale, and it's by far the best. The setup was quick, and we were able to assign custom pricing to our wholesale clients within minutes. Our favorite part is how it keeps everything within our main storefront — no duplicate products or clunky workarounds.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2025

We added this app as we started expanding to B2B, and it’s been a lifesaver. No need to juggle multiple stores or mess with discount codes, just clean, automatic wholesale pricing. We especially love the ability to create pricing tiers by customer tag. Fantastic value for the price!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2025

This app is packed with features and handles complex pricing rules with ease. What really impressed me was the support team, they helped us with a custom pricing scenario we thought would be impossible. Smooth interface, reliable performance, and top-notch customer service!

Using app

About 6 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

April 17, 2025

Overall, this app does exactly what we needed — offering tiered pricing to our wholesale buyers without having to duplicate products. It took a little time to figure out the best way to set everything up, but support was quick to help.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

We’ve been using this app for three months now, and it’s completely transformed how we handle our wholesale clients. Setting custom pricing for different customer groups is super easy, and it integrates seamlessly with our existing product catalog. Our wholesale clients love the clear, professional experience. Highly recommend for any store doing B2B!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

All reviews

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