Rating

4.7

feedback

57

Reviews

chart

#1,325

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    54%
  • Less than a year
    32%
  • More than a year
    4%

Reviews Summary

The Process Wholesale App has received overwhelmingly positive reviews from users. Customers praise the exceptional customer service provided by the team, with quick responses, helpful assistance, and even personalized support through images and videos. The app is commended for its ease of setup, comprehensive features for wholesale pricing, and the ability to customize the signup form. Users appreciate the seamless integration into Shopify themes and the efficient handling of complex pricing rules. However, there are a few negative reviews mentioning issues with discounts not working correctly, alignment problems with theme elements, and delays in support responses.

Highlights

Exceptional customer service and quick responses
Ease of setup and comprehensive features
Customization options and seamless integration
Issues with discounts and alignment problems
Delays in support responses

Rating Breakdown

  • 5
    82% (47 ratings)
  • 4
    12% (7 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 79% (45)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

The customer service is one of the best I have experience.Julian guided me from start to finish, even went further to help me set up the app, tested it and confirmed that it's working perfectly. Calmly answered all my questions. Thank you so much for the guidance.Appreciate you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Help desk email was very quick and helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

While we've only been using the app for a month or so, I can't say enough how incredibly helpful the team is behind the Process Wholesale App. They have truly gone above and beyond to help troubleshoot any issue that arises and to try to fix anything unexpected that pops up. We are looking forward to working with them over time as they really seem to be a class act that is dedicated to providing a great service. Can't wait to see how they continue to develop and grow their offerings!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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