Rating

4.6

feedback

43

Reviews

chart

#1,896

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    49%
  • Less than a year
    49%
  • More than a year
    0%

Reviews Summary

The reviews for the Process Wholesale app are overwhelmingly positive, highlighting the ease of use, excellent customer support, and seamless integration with Shopify. Users appreciate the feature-rich nature of the app and the helpful setup videos provided. The hands-on support from Jake and the team is consistently praised for going above and beyond to ensure smooth operations. However, some users have mentioned issues with discounts not working correctly and compatibility concerns with other apps. Despite these minor drawbacks, the majority of reviewers highly recommend Process Wholesale for its professionalism, dependability, and user-friendly wholesale application.

Highlights

Ease of use and user-friendly interface
Excellent customer support and hands-on assistance
Feature-rich app with helpful setup videos
Issues with discounts not working correctly
Compatibility concerns with other apps

Rating Breakdown

  • 5
    81% (35 ratings)
  • 4
    14% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 5, 2024

I came to Jake and the team with a tall order. Our existing wholesale product was getting phased out and fast, and needed to get up and running. Issue, I'm not a programmer and while the videos are A1, for me it was a different language. I asked Jake if they had a paid configuration service and instead they quickly and efficiently got me up and running. There was an issue with how things were being displayed and again the team went in and fixed the CSS on the theme causing it. Very early into my use of the app, but the support I received and what I'm seeing from the order form and setting up products I am confident this will meet my needs. I would recommend this app to anyone needing a wholesale solution with their shopify instance.

Using app

4 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 27, 2024

We've had a fantastic experience with Process Wholesale! Their platform is incredibly easy to use, and the performance is consistently reliable. It's exactly what we needed for a streamline, easy to use, online wholesale application. Jake and team provide exceptional hands-on support. He goes above and beyond to ensure everything runs seamlessly and is always quick to answer any questions. Great customer service like this is rare and much appreciated! Highly recommend Process Wholesale for their professionalism, dependability, and ease of use!

Using app

11 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Sept. 12, 2024

The set up videos are a fantastic resource and made installation and setup a breeze and the app is feature rich. Almost everything I needed and for a decent price. Unfortunately, it doesn't include minimum total at checkout, despite the minimum orders of each item. The same company has an app to cover this but as yet the two are not compatible. Jake tells me this is on the way. It may be too late for me this time around but once that's available I think this would be an amazing app.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 26, 2024

Great app with very helpful support!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2024

Easiest whole sale app we've ever tried!

Using app

25 days

Total reviews

4

Average rating

5.0

All reviews

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