Proclaim ‑ Warranty Automation

Proclaim is an AI warranty automation app designed to streamline the warranty claims process for ecommerce merchants. It aims to eliminate manual review tasks and reduce support team hours spent on processing defective product claims. The app provides a structured customer-facing storefront warranty experience that collects defect photos efficiently and automates policy triaging using AI to issue immediate decisions or flag cases for review. By keeping messy attachments out of the inbox and reducing manual processing errors, Proclaim offers a solution to optimize the warranty claim process for merchants.