ProcureSync
The reviews are overwhelmingly positive about the app’s functionality, support, and the team behind it. Several merchants praise the clean, intuitive interface and note that the app meets their needs for specialized ecommerce workflows such as OCI solutions, cXML purchase orders, invoicing, institution-specific products, and punchout services. A recurring strength is the developer and support team: reviewers describe them as responsive, helpful, patient, and willing to go above and beyond, including custom-coding features and guiding users through setup. Many users also mention that the app delivers good value for money and performs as promised once implemented. The main negative feedback is limited but centers on setup and the need for assistance. One reviewer specifically asked where to find support while struggling to get started, and another noted that the app required help from the developer to work properly. This suggests that while the app is effective and well-supported, it may not be fully self-serve for all users and could involve some technical complexity during onboarding or configuration. Overall, the sentiment is strongly favorable, with support quality appearing to be a major differentiator.
Hello,I need help to set up , but where can i find support.
Please message us at [email protected] and we can help you setup the connection and troubleshoot any issue you might be having.
I found it to have a very clean and intuitive UI design that makes navigation simple. On top of that, the development team was incredibly helpful and responsive. We specifically needed an OCI solution, and they actually custom-coded it for us and guided us through the entire setup. Highly recommended!
The app works but required some help from the developer. We were very impressed with the speed and helpfulness of the developer. They went above and beyond to help us quickly. Technical glitches happen, but I judge the performance of an app by it's ability to perform as promised. This app met my goals and I'm very happy with the results.
From start to finish, Christian and the team were nothing short of outstanding. Their professionalism immediately put me at ease, especially since I was initially unsure about using apps. Being based on the other side of the world, I expected communication might be difficult, but they proved me wrong—their responsiveness, clarity, and patience were absolutely first-class. Every question I had was answered promptly and thoroughly, which made the whole process smooth and stress-free. What impressed me most was how trustworthy and approachable they were. They didn’t just provide a service; they built confidence in me as a customer who was hesitant at first. On top of that, the app itself delivers excellent value for money, combining affordability with top-quality service. If you’re looking for an app backed by a team that genuinely cares about its users, communicates brilliantly, and makes everything easy no matter where you are in the world, this is the one to get. Highly recommended.
The app supports cXML purchase orders and invoicing. It also accommodates institution-specific products and collections, which our Shopify based store needed for one of our institutional clients. The App Team provides excellent service — they are always punctual in responding to our requests and questions and consistently deliver effective solutions. We highly recommend this app for any punchout services needed in your eProcurement system.
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