TIANA ART review for Prodigi: Print on Demand
Jan. 17, 2020
At first the costumer service from prodigi was there for me till I had published the website. I’ve had 3 errors in shipments, unfulfilled orders, packages that never arrived at etc: at this point costumer service is not responding and I am closing down the Webshop. Huge disappointment. And an immense waste of my time
Developer Reply
Hi there, thank you for your feedback and review. We’re really sorry to hear about your issues since launching. We’ve checked your order status' and all appear to have been dispatched ahead of schedule, with no delivery issues reported. I’ve also emailed you separately, as I’m very keen to understand the issues that you’ve experienced and to see what we can do to help rectify them for you. -Ed
Developer
Shopify App Store