Etsy Store review for Prodigi: Print on Demand

Hi there, thank you for your feedback and review. We've checked in with the team and it appears you were messaging on our live-chat service while we were unavailable, a lot of our team are based in the UK so we're generally online between 6 am and 6 pm, Monday-Thursday BST and 8 am and 4 pm on Fridays (not including UK bank holidays). We would recommend emailing our customer service team at [email protected] if you're not getting a response on live chat as this email is monitored 24 hours a day during the week. The live chat system should have also made this recommendation automatically. We have emailed you directly as we want to resolve the issues that you’ve experienced but we've unfortunately had no response to our last message. - Craig