Fairways Fund review for Webkul Product Auction

July 14, 2017

This is the only auction option on Shopify, so keep that in mind. The app itself works well enough, but it's just a pain to set up. The instructions are written by people who have English as a second language, so they are very confusing to follow. Honestly, you're better off getting the app and just asking Support to integrate it. It is much faster than trying to follow the instructions, getting stuck, then needing to contact them anyway. Support is very responsive. The only issue is their emails are often like the instructions, often being difficult to understand. It can take quite a bit of back-and-forth to resolve something, but it does get done. The 7 day trial becomes quite ridiculous, because in our case, we were still having conversations with Support about setting up the app when our first $30 charge appeared. The app is missing a few basic features you'd expect from an auction app - like one-click restart for items that didn't sell (you need to create a whole new listing) - but again, if you're patient with Support it'll work. We haven't tried the proxy or automatic bidding, so can't comment on that.