Simply, Breath-Giving review for Unlimited Bundles & Discounts
April 16, 2020
Awesome app when it works! But it's really 50/50. Some of my customers somehow still decided to purchase even when the discount code generated by this app doesn't even work!! How frustrating! I am losing too many customers due to your inconsistent discount bugs! Your app generates the code, applies the code, but the actual discount isn't applied with the discount code. Now, mind you - this happens to only half of orders made and abandoned checkouts. I can't find where the fault lies. It's not specific to a certain demographic, or device, iOS or even payment method. It's just the apps inconsistency. Don't get me wrong, it's a beautifully designed app that works well with any stores theme! UX is awesome! But horrible backend coding. You've assured me it was a bug that was fixed 2 weeks ago, and sure there hasn't been as many inconsistencies, but it's still happening.
UPDATE: Since this review was written we have done several improvements to make the app load faster, we did have this type of issue before, but now this type of issue DOES NOT EXIST ANYMORE, I hope you can test the app again and see by yourself that is fixed. Revy CEO. --- Hey! Really sorry about your experience. What could happen is that some times the store would take some seconds to load but customer have clicked on the checkout button before app loads, this could cause the discount not to apply, if combine this with slow connection from the user side had more chances. Since your issue we have made several improvements on this issue, like load the app as soon as possible not waiting for the full page load first, and also several code improvements to give priority to checkout button when loading the app on cart page, before anything else we try to make the discount work. With this and other improvements, we have not received this kind of complaint for a long time(months) since you mentioned. I really hope you can try the app again so you can give again your feedback about this, and see with your eyes the result of the work we did on this. Thank you for try the app and please consider trying again in the future, you gonna found the app internal back-end as you mentioned a lot better than before. Sincerely, Revy CEO.
Bundle products together with discounts to boost your sales!