SHEVELEY review for Urgency Bear Countdown Timer
Dec. 20, 2023
In general, the app does exactly what it's supposed to, and setting up is easy. However, I had some unpleasant experiences with customer service. There seems to be a bug in showing how many stocks are left in the store. I described why it's not working and even sent pictures to illustrate the issue. His reply was, 'Sorry, the app doesn’t work the way you mentioned...' and that's all. He didn't check it; he just stated that it can't work that way. So, right now, to show how many stocks are left, I need to do simple math calculations to display exactly what is remaining.
Hi there, we are sorry to hear about your experience with Countdown Bear. In some themes - you may need to install the app manually, here is how: https://support.conversionbear.com/en/articles/9272836-how-to-manually-add-product-countdown-timer-to-your-store Seems like we are working in a different time-zones, we will be happy to install the app for your account. Our working times are 10:00-22:00 GMT+1. Please let us know if you need any help - our team is at your service.
