Rating
5.0
feedback
289
chart
#1,022
All reviews
Rating Breakdown
Review RSS Feed
Jan. 13, 2024
Outstanding service. We had an issue which may have been of our own making which was solved within minutes. I spent 3 days trying to find the problem, they sorted it in minutes despite being late on Friday night. App now works perfectly, is very simple to use but makes a real difference to tidying up the product pages by using Accordions. Very flexible, very cost effective and highly recommended.
Hi, Thank you for such awesome feedback and your recommendations! We truly appreciate that! Feel free to contact our 24/7 support if you need any further help. Warm Regards, The NexusMedia team.
Dec. 25, 2023
I'm very impressed with the app. It is super simplistic to configure and easy to navigate. The description taps and FAQ looks beautiful.
Hi, Thank you so much for the awesome feedback. We highly appreciate that! Warm regards, The NexusMedia team.
Nov. 26, 2023
Had an issue on a US Sunday, e mailed about it, and within minutes I had the problem fixed due to their prompt and accurate response and solution. The app works perfectly for accordioning blocks of text, our site has used it for four years.
Hi, Thank you for your wonderful review of the EasySlide and the great appreciation of our support team. Your satisfaction is our top priority. Feel free to reach out to us if you need assistance. We are here 24/7. Best regards, The Nexusmedia Team.
Sept. 26, 2023
Amazing customer service and technical support from Alyona and Kateryna at NexusMedia. I had run an update and EasySlide wasn't working but they were quick to respond and fixed/configured everything for me perfectly. I will definitely look at more applications from NexusMedia for my website.
Hi, Thank you for such lovely feedback. It's the biggest reward for our team! If you need further assistance or consultation on using other apps - our support would love to help! Warm regards, Nexusmedia team.
Aug. 15, 2023
I was helped by Mykola Fedak to configure the app, i got an excellent customer support. The app is great and customizable
Hi, We are happy to know the EasySlide app suits you. Your warm words to our customer support mean a lot to us. Thanks! If you have any other questions, feel free to reach us 24/7. Regards, Nexusmedia Team.
Aug. 11, 2023
Love the app! Was EXACTLY what I needed and it works great with my theme. The support has been amazing. I've only had a couple of questions, but when I have, they were answered so quickly—unreal! Highly recommend, especially for retail/fashion brands :)
Hi, It's fantastic to hear that 'EasySlide Accordion tabs & FAQ' fits seamlessly with your theme and meets your needs! Our team is dedicated to providing top-notch support, and it's heartening to hear your positive feedback. Thank you for the glowing recommendation 🤩 Feel free to reach us 24/7 if you need further assistance. Warm regards, Nexusmedia Team.
Aug. 11, 2023
Amazing customer service! We just started using a 3rd party theme and the widget was not showing up on our product pages. I contacted the team and they got everything working! Not only that, I needed the widget moved to specific locations on both desktop and mobile and they were able to do exactly what I asked very quickly too! Great app, great service.
Hi, Thank you for sharing your experience with the 'EasySlide Accordion tabs & FAQ' app and the customer support team. Your satisfaction with our apps and support is our top priority - thank you so much for letting us know we are on the right way. Thanks for choosing our product, and feel free to reach us 24/7 if you need any other help. Warm regards, Nexusmedia Team.
July 31, 2023
Une bonne application, facile d'utilisation. Et un service client réactif qui a su répondre à toutes nos questions.
Hi, We appreciate your positive review and are thrilled that the EasySlide Accordion tabs & FAQ could efficiently meet your needs. If you have any questions feel free to reach our support team 24/7. Sincerely, The Nexusmedia Team.
July 24, 2023
We love working with the EasySlide Accordion team and app to assist us with product detail, FAQ, and other pages. The support team is excellent in quickly assessing & troubleshooting any issues that may arise. Highly recommend!
Hi, Thank you for your fantastic feedback on 'EasySlide Accordion tabs & FAQ'! Your recommendation truly means a lot to us. Thanks! Our support team is 24/7 ready to assist you if you have any more questions or need help. Best regards, The Nexusmedia Team
June 7, 2023
They have such great customer service and fix anything or answer any of my questions promptly. This app has been great
Hi, Thank you for sharing your positive experience with EasySlide Accordion tabs & FAQ! We're delighted our app has been a great addition to your Shopify store. We're also glad our customer service team could provide excellent support and promptly answer your questions. If you need anything else, please don't hesitate to reach out 24/7. Regrads, Nexusmedia team.
May 23, 2023
The app works great and is very easy to use. The team are always quick to reply and fix any issues - especially after theme updates. Would highly recommend.
Hi, We're delighted that EasySlide Accordion tabs & FAQ are valuable and easy to use for you. It's great to know our quick support meets your expectations. Your recommendation means a lot to us and serves as a great motivation. Should you need further assistance or have any ideas, our team is always here 24/7. Best regards, Nexusmedia Team.
May 11, 2023
It's easy to use. If any problems arise, customer service is quick and courteous. So I think it's a very good service.
Hi, Thank you so much for your kind words. We're delighted you find EasySlide Accordion tabs user-friendly and helpful. If you have any ideas or concerns, feel free to reach our support team - we are waiting 24/7 to meet all your needs promptly. Your satisfaction is our priority, and your review gives us the power to do our best! Sincerely, Nexusmedia Team.
March 17, 2023
Great support and app functions as expected. Easy app specific CSS area too. Easy for client to create new accordion tabs by just adding a heading to the description.
March 3, 2023
We needed a little extra help from support to get it working. Their response was quick, and it's working perfectly now. I recommend this app.
Feb. 27, 2023
When I installed the app, nothing worked at first. Nothing. Then the support made the app visible on the shop. Then I found out that this didn't work on the smartphone and ipad. The support managed everything so that the app now runs 100% and flawlessly. That happens everything in 24h. That was super fast. I can recommended the app and the support. Thank you so much for helping.
Feb. 26, 2023
Support Team is supporting us from the techinical issue professionally well. I highly recommend is app
Feb. 24, 2023
This app really helped us to build a functional and good-looking product page with well-organized and adjustable product information. Support is great and lightning fast. Love it!
Feb. 15, 2023
Have had this app for years - the service is super quick if I need any help, and they've even helped to customise how I use it too. Great team, great app.
Feb. 7, 2023
Amazing customer support!! The accordion wasn't working on our collection pages, so the developers created a new template within a few days that made it work with our store. I wish every company had this level of customer service.
Feb. 11, 2023
App crashed our website and reduced our sales volume to 98% before we even noticed. The product page will not scroll or refresh. Sad. It seems I might be wrong after all. After a chat with the EasySlide team, I installed again and it's working well this time. So I'm guessing it was a coalition with other apps on our store. So I changed my reviews.