Soakey Dokey review for Easy Tabs ‑ Product Tabs

Aug. 22, 2018

I am SO Happy with this App. I was a little reluctant at first because there was a video on how to use it, so I assumed it'd be complicated, but I watched like 5 seconds of the video and was able to start using it no problem. The tabs look great, they're easy to set up, and it lets you create 'static tabs', so you create a tab ONCE and it applies it to all of the collections or products you want it to. So for example we have some collections that use all of the same ingredients, so I just created one Ingredients tab and it applied it to every product in that collection. Also the customer service is soooo good. When I installed the app the formatting didn't look like I hoped it would. Not because of the app, but because a little while ago I made a change to the formatting that screwed up the product details box so the text just spanned the page in one looooong line of text, which I absolutely Loathe. So I emailed customer service and asked if they could format the app to look better, and within an hour my formatting mistake was fixed and they even suggested (AND MADE, for no extra charge) a couple of 'housekeeping' changes that look so so good. I'm super thrilled with these guys. And I recognize this probably sounds like it's a paid review or something because of how positive it is (I usually get suspicious when I see nothing but glowing reviews for an app / product), but I promise you this is a genuine review from someone that's just super pleased with both the product and the customer service. Oh, and one last point. I don't know how important this is to other people, but it's at least worth mentioning that the person I emailed back and forth with had perfect written English. I don't know one way or another if this app is based in the US, but some of the other apps I've used for my store had customer service people who have mostly passable English, but you still run the risk of something important being lost in translation. Doesn't appear to be an issue with the makers of this app. -Super Happy Customer