Felicitas Gifts review for BOLD Discounts ‑ Flash Sales
July 14, 2020
It took over 1 and ½ weeks to get Bold Discounts to start working the way it is suppose on my site. Customer support was particularly good but limited as to what they could do. The Tech team however is slow at getting work done. The product still does not work the correctly. To this day when I add a Collection to my website, I must contact support to do a push as the collection does not update on its own. Even with the push it adds the new collections but does not remove collections that I have deleted from my site. I am keeping the Discount product because I do like the fact that it does not require customers to add a code at check out even through to me it does not work as well as their Old Discount. Now when you run a sale it just shows the sale price, the old showed the regular price with a line through it and the sale price showing. I have been thinking about adding the Bundles product, but I not sure if I cannot get the discount to work right. I am keeping the Discount product because I do like the fact that it does not require customers to add a code at check out. I cannot give it 5- stars which is what I rated the old version this time I can only give it a 3-start rating. It works partly and does allow me to run adds, but it does not work completely without me having to keep going back to support to get pushes to update collections which is time consuming especially when I was told the product updates automatically every 4 hours. That hasn’t happen yet. Changing it to a 2. I am now paying for a product that doesn't work as advertised, still can't updat collections for the new ones added and still can't get rid of deleted collections or products. This has caused me to stop ordering other Bold products. The other product I was lookng at also has a lot of bad remarks.
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