Gavin Luxe review for BOLD Discounts ‑ Flash Sales
July 11, 2019
If I could less than 1 star I would. I installed the app and that was fine until it came time for the app to be uninstalled. My site was left with lots of left over code with products still displaying with discounted prices. Also, once I tried removing the code now my entire catalog of products is showing as unavailable. So basically I'm losing money every day as I've yet to get a response today after several emails and also after the first person said that my problem would be solved asap. In the meantime this is the second day that my website is non operational. If you're ok with having lots of buggy code left in your site I guess this is the app for you. If not, I'd suggest you move on to another alternative solution.
Hello there. I just wanted to thank you for leaving us this feedback, as it helps us evaluate how we need to improve in the future. We are very regrettable that it took so long for us to find a resolution, as the issue turned out to be much more complicated than we originally expected. We are very sorry for all of the inconvenience this has caused; it is certainly not what we wanted the outcome to be. Unfortunately, when the app was removed there were variants that had not been removed or deleted which caused some issues on the storefront. We had many types of specialists work on the issue and we believe that your store should be restored. Please let us know if you are finding any other issues, and we will work diligently to figure out what else needs to be done. However, it appears that everything should be in working order now! Once again, we want to offer our sincerest apologies.
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