Goods review for BOLD Discounts ‑ Flash Sales
March 12, 2020
Review Update. I'm still using Bold Discounts but it's only because of the 5 Star support that they offer. After my first, disaster with the app, I installed a previous version that was more stable but still buggy. It added code into the site and messed up my image view for a while but a big shout out to Guri who fixed it all for me. So, for now, I'm sticking with it as it is great for bulk discounts. I've upped the stars to 4 because of the support I received from Bold. It would be five if there's wasn't the issue of rouge code. If they can make it more stable then it'll definitely be 5 Stars. **Forget about this app. It was a total nightmare. When I deleted the discounts I set up from the app they were not removed from the store so I had to go into the site and remove each one and re-price them one by one! Also, some of the discounts the app applied were 30% & 40% rather than the 10% & 20% I wanted and even a few products were reduced to €0!!! I don't like writing poor reviews but as this app cost an extensive amount of money (in extra discounts) and time, I want to warn others about the pitfalls.
Hello there. I just wanted to first thank you for taking the time to leave us a review - we value all feedback we get, especially when it comes to an app that we recently released a newer version of. Secondly, I wanted to sincerely apologize for the issues you ran into with the app. From our end, it looks like there was too much time between responses due to trying to look into things for you, and the time zone differences. Unfortunately, due to an unknown bug that was discovered over the weekend, the prices were not properly reflecting, and reverted back. If you are interested in trying out our previous version of Bold Discounts, we'd be happy to help you with that, and we want to do anything we can to turn this around for you since it was not at all the sort of experience we want our customers to have when they use one of our apps.
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