HER Empire review for BOLD Discounts ‑ Flash Sales
Nov. 13, 2020
I'm only 2 days into my free trial but so far so good and will most likely stay on for the paid subscription :) The app was quick to install and pretty easy to follow to setup discounts. I did experience trouble with the styling of the discount once displayed on my website (such as changing colour of the sale price and the crossing out of original price was not working on initial setup) Once I managed to get a hold of someone to help me via Live Chat this support from Harpreet and Navjot was 5 star but I'm only giving 4 star rating overall as I am located in Australia and emailing through asking to help prior to the live chat was not fast enough. I had to stay up until 3.30am (Australian time) to have the issue resolved over Live Chat so the time difference is definitely a barrier if you need support. Definitely excited to see how this app works during my upcoming BFCM sales.
Thank you so much for your review! So happy to hear that our team was able to help with those small fixes. We really appreciate the feedback regarding support hours for Australian time zones what we can do to better accommodate. Wishing you all the best on your BFCM sales!
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