Rating
4.7
feedback
7
chart
#5,537
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
14%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to add product-specific FAQs and separate page FAQs. Customers appreciate the ease of use and the quick and helpful support provided by the team. The app is described as intuitive, seamless, and worth the minimal monthly cost. However, there is a negative review highlighting a bug that causes content to change unexpectedly, leading to a loss for the user. Despite this, the customer support team is commended for their courteous and prompt responses, although some users suggest improvements like text size customization and template options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2024
Love the ability to add product-specific FAQs and now separate page FAQs as well! The support team is very responsive and helped me solve an issue easily.
Oct. 27, 2021
Every customer has questions before buying a product. This App helps me a lot to answer typical questions from customers. It provides more legitability and trust.
Thank you so much for your feedback, It means a lot for our app.
Aug. 7, 2021
Great app, very easy to use. support from the team was really quick and very helpful in setting few things up and running. thanks
Thank you so much for your feedback, It means a lot for our app.
Dec. 3, 2020
It was really simple to setup my FAQ, update, and categorize over time. The display and function of the FAQ on the page is intuitive and seamless. Well worth the minimal monthly cost for this app and I highly recommend it for anyone who desire basic FAQ integration for their store.
Thank you so much for your feedback, It means a lot for our app.
Oct. 30, 2020
Gotta love the simplicity! Exactly what I was looking for, a simple, straight to the point FAQ page. Easy to use and super clean. Above all a super helpful and prompt support team.
Thank you so much for your feedback, It means a lot for our app.
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