Rating
4.7
feedback
7
chart
#4,427
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
14%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to add product-specific FAQs and separate page FAQs easily. Customers appreciate the support team's responsiveness and helpfulness in resolving issues. The app is described as great, easy to use, intuitive, and worth the minimal monthly cost. Users also highlight the simplicity, cleanliness, and prompt support provided by the team. However, there are concerns about a bug that changes all FAQ questions and content when editing one answer, leading to a significant loss for one user. Some users suggest improvements in text size and template customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2024
Love the ability to add product-specific FAQs and now separate page FAQs as well! The support team is very responsive and helped me solve an issue easily.
Oct. 27, 2021
Every customer has questions before buying a product. This App helps me a lot to answer typical questions from customers. It provides more legitability and trust.
Thank you so much for your feedback, It means a lot for our app.
Aug. 7, 2021
Great app, very easy to use. support from the team was really quick and very helpful in setting few things up and running. thanks
Thank you so much for your feedback, It means a lot for our app.
Dec. 3, 2020
It was really simple to setup my FAQ, update, and categorize over time. The display and function of the FAQ on the page is intuitive and seamless. Well worth the minimal monthly cost for this app and I highly recommend it for anyone who desire basic FAQ integration for their store.
Thank you so much for your feedback, It means a lot for our app.
Oct. 30, 2020
Gotta love the simplicity! Exactly what I was looking for, a simple, straight to the point FAQ page. Easy to use and super clean. Above all a super helpful and prompt support team.
Thank you so much for your feedback, It means a lot for our app.
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