Product Image Zoom Gowebbaby
Nice Zoom Effects on Product Detail Page
Rating
3.7
feedback
21
chart
#4,253
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the zoom feature and the ease of installation. The app is praised for its customization options and the quick response of customer support. Users find the zoom effects to be effective in showcasing product details and enhancing the overall appearance of their online store. Additionally, some users highlight the helpfulness of the support team in resolving issues promptly. However, on the negative side, there are complaints about the app not working properly on certain themes, such as Supply Template. Some users have faced challenges with integration and reported issues with the zoom functionality not working as expected. There are also concerns raised about the responsiveness of customer service, with delays in resolving issues and requests for sensitive information like login credentials. Overall, while the app offers useful features, there are areas where improvements could be made to enhance user experience and address technical issues.
Highlights
Rating Breakdown
All reviews
Oct. 10, 2018
App is OK, but it stopped working at some point and the customer service was not much help, I ended up fixing it myself- I'm having another problem right now, it's been hours since I emailed them, still waiting...
July 20, 2018
Worth every penny!! Support was extremely helpful when setting up and I haven't had a problem yet but in this technology world I'm sure it's coming LOL, but at least I know gowebbaby will definately be there to help if it does.
Nov. 12, 2017
This is by far the worst app and company I have had to deal with in Shopify. Every single other app has great customer service. The zoom doesn't work on more than half of the products on my site. And on the products it does work on, its BARELY even a zoom. We've been going back and forth for over a month. They never fix anything.. it takes them DAYS to reply to an email, if they actually do. I have repeatedly asked that they just uninstall it and I'll find something else. NO REPLY. Next, I'll just contest the charges with Shopify and my credit card. Its funny how they can always make sure I am charged though.. that they can handle.
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