Product Image Zoom Gowebbaby
Nice Zoom Effects on Product Detail Page
Rating
3.7
feedback
21
chart
#4,794
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
14%
-
Less than a month
24%
-
Less than a year
38%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its zoom options and customization features. They found the support team to be helpful and responsive, with quick problem-solving. Users appreciated the ease of installation and the clear details highlighted by the zoom effects. However, on the negative side, some users experienced issues with the app not working properly, causing problems on their websites. They mentioned slow response times from customer service and difficulties in uninstalling the app. Some users also expressed concerns about security when asked for login credentials. Overall, while the app received praise for its functionality and support, there were notable issues with performance and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2018
App is OK, but it stopped working at some point and the customer service was not much help, I ended up fixing it myself- I'm having another problem right now, it's been hours since I emailed them, still waiting...
July 20, 2018
Worth every penny!! Support was extremely helpful when setting up and I haven't had a problem yet but in this technology world I'm sure it's coming LOL, but at least I know gowebbaby will definately be there to help if it does.
Nov. 12, 2017
This is by far the worst app and company I have had to deal with in Shopify. Every single other app has great customer service. The zoom doesn't work on more than half of the products on my site. And on the products it does work on, its BARELY even a zoom. We've been going back and forth for over a month. They never fix anything.. it takes them DAYS to reply to an email, if they actually do. I have repeatedly asked that they just uninstall it and I'll find something else. NO REPLY. Next, I'll just contest the charges with Shopify and my credit card. Its funny how they can always make sure I am charged though.. that they can handle.
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