Product Image Zoom Gowebbaby for Shopify

Product Image Zoom Gowebbaby

Nice Zoom Effects on Product Detail Page

Rating

3.3

feedback

4

Reviews

chart

#6,236

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the Zoom feature of the app, especially for showcasing intricate details like zippers, flowers, and stitching in niche clothing lines. However, the negative reviews highlight issues with the app's functionality and poor customer service. Users reported that the Zoom feature did not work on some products, and even when it did, it was not very effective. Additionally, there were complaints about slow response times from customer service, with some users having to resolve issues on their own after receiving little help.

Highlights

Positive feedback on the Zoom feature showcasing intricate details
Negative feedback on app functionality and customer service
Slow response times from customer service
Issues with Zoom feature not working on some products
Users having to resolve issues on their own

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    25% (1 ratings)
  • 1
    25% (1 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 10, 2018

App is OK, but it stopped working at some point and the customer service was not much help, I ended up fixing it myself- I'm having another problem right now, it's been hours since I emailed them, still waiting...

Store

MUCA

Using app

Over 1 year

Total reviews

3

Average rating

4.0

1 / 5 Share

Nov. 12, 2017

This is by far the worst app and company I have had to deal with in Shopify. Every single other app has great customer service. The zoom doesn't work on more than half of the products on my site. And on the products it does work on, its BARELY even a zoom. We've been going back and forth for over a month. They never fix anything.. it takes them DAYS to reply to an email, if they actually do. I have repeatedly asked that they just uninstall it and I'll find something else. NO REPLY. Next, I'll just contest the charges with Shopify and my credit card. Its funny how they can always make sure I am charged though.. that they can handle.

Using app

30 days

Total reviews

3

Average rating

2.3

5 / 5 Share

March 8, 2017

I really love how the Zoom shows off my very niche clothing line. With this you can see the zippers, the flowers the special stitching. Excellent App!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2017

Nice Zoom effect on the app. Love it.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

All reviews

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