Rating

4.5

feedback

124

Reviews

chart

#698

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    16%
  • Less than a year
    54%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praise the app for its great support and customer service. They appreciate the quick responses and helpful assistance provided by the developers. Users also highlight the app's ease of use and effectiveness in improving the display of product images on their online stores. Additionally, the app is commended for saving time and effort in customizing product galleries and resolving code-related issues. On the negative side, some users have reported issues such as slow loading times, compatibility problems with certain themes, and difficulties with uninstalling the app. There are also mentions of pricing concerns and manual tasks like adding variant images. Despite these drawbacks, the majority of reviews emphasize the app's positive impact on enhancing the visual appeal and functionality of product pages, making it a valuable tool for online merchants.

Highlights

Positive feedback on support and customer service
Ease of use and effectiveness in improving product image display
Issues with slow loading times and compatibility problems
Pricing concerns and manual tasks like adding variant images

Rating Breakdown

  • 5
    91% (113 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

July 12, 2023

can some one help me .... we used this app for long time , now the images show in small images , i sended various emails, no one says anithing , can some one explain what its happens ? shopify dont do anithing ?

Store

POLYVIZ

Using app

--

Total reviews

2

Average rating

4.0

1 / 5 Share

May 4, 2023

BE CAREFUL!! This App broke our entire Store!! We tried to get this app to work but it is constantly breaking our website. We paid for a few months and now had to uninstall it to avoid further damage

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I tried to find email from you but it looks we didn't get any support ticket from you. In case of any issues it's enough to disable the app and let us know about the issue. We resolve tickets quickly. We think that cooperation is the key here that benefits everyone. Please let us know what was the issue as the client satisfaction is the most important thing for us. Please consider updating the review as we didn't even had a chance to help you. Kind regards, Magda

5 / 5 Share

Dec. 22, 2022

I needed a code change to work with my custom video gallery. They were friendly and quickly helped me!! This is a great app that does exactly what I need. Nice animation to the photo changes too!

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the amazing review! It's much appreciated. Kind regards, Magda

5 / 5 Share

Oct. 19, 2022

I need some customization in the product gallery in my website .Great support is provided by the gravity software team . I am really thankful for this kind help from gravity team . I really like their prompt support . Great appreciation from my end to gravity software team

Store

MD®

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2022

I had serious damage in my code, I tried several product galleries apps and this one just blew my mind and saved me 10-12 hours of developer! Superb!

Using app

About 2 months

Total reviews

6

Average rating

4.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more