Music Player by Websyms for Shopify

Music Player by Websyms

Shopify Audio Player App

Rating

4.0

feedback

42

Reviews

chart

#3,889

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    12%
  • Less than a month
    21%
  • Less than a year
    43%
  • More than a year
    17%

Reviews Summary

The app has received a mix of positive and negative reviews from users. Positive aspects include excellent customer service, easy customization, and useful features like continuous music play and the ability to create playlists. Users appreciate the assistance provided by the support team, especially in customizing the app to suit their needs. However, some users have faced challenges with installation, app functionality, and responsiveness of customer service. Issues like the app not working properly, difficulties in uninstalling, and lack of response from customer service have been highlighted in the negative reviews.

Highlights

Excellent customer service and support
Easy customization and useful features
Challenges with installation and app functionality
Lack of responsiveness from customer service
Mixed reviews on app performance and user experience

Rating Breakdown

  • 5
    62% (26 ratings)
  • 4
    19% (8 ratings)
  • 3
    5% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    12% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2024

Happy to use this app and delighted with the support. As I'm not a coder, Ravinder, the live assistant, was able to help me make changes and help me customize what I needed.

Store

My Store

Using app

--

1 / 5 Share

March 8, 2024

Unable to install app from App Store. When you go to manage the app, it takes you off a remote landing page where it's not possible to uninstall the app with a few clicks like you can with all other apps. Listen up Shopify, you should do something about this malpractice

Using app

12 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

June 26, 2023

Very useful app for music sellers or promoters. Impeccable and super helpful assistance! it's worth it!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

This is a Awesome App, I was looking for a music player with a simple template to use and the ability to customize the look of the player to my website theme. And last but not least I could click on the hour glass and set in seconds each track i uploaded to play only a snippet of the song or leave it to play full length. THIS IS GREAT FOR SALES!!!! Thanks Websyms.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

4 / 5 Share

April 26, 2022

Im new and havent really assessed it yet in regards to working in my store? But so far so good! Its continual music that you have total control over! But the customer service? I THINK they offer customer service, NOT SURE!?!?

Using app

10 months

Total reviews

6

Average rating

4.5

All reviews

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