Dollar Sound Club review for Music Player by Websyms

1 / 5

Aug. 24, 2020

The app stopped working with certain features and now I can't add new playlists all together. For the past few months I've been trying to reach customer service to resolve these issues (even went through Shopify support for them to reach out on my behalf) and I've had ZERO response. They do not have customer service working for customers even with their online chat option. Seeing as my site needs an app like this, It's beyond frustrating to not get help. Definitely taking my money elsewhere to a new app.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Shopify recently updated their API which was causing to search for new products. We have resolved it and you should be able to create new playlist now. Please check it and let us know if you have any issues.

Music Player by Websyms for Shopify
Music Player by Websyms
4.0 star
42 reviews

Shopify Audio Player App

Shopify App Store