ToyShnip review for Shopify Product Network
Jan. 8, 2026
Customers do not understand that they are placing multiple orders in one checkout. They go to one site, add products to the cart and think it is all one order. This creates confusion due to multiple charges on CC and shipping charges. Customers do not get discounts on products from other stores even though they put a discount code at checkout. If other stores mess up the order, customers do not know who to reach out for assistance. Shopify provides very little information regarding orders and how commissions are calculated. There is very limited ability to choose what will be advertised on the site and many products are unrelated.
Thank you for raising this. We understand the multiple-merchant experience can be confusing for customers. A few clarifications that might help: "Sold by" badges now appear on product pages, and customers receive separate order confirmations from each brand. You can see which merchant fulfilled each order in your order details to help route customer service inquiries. We're continuously working to improve the checkout experience. Recommendations AI-powered and will change depending on the placement and search query. We encourage you to exclude competitors and otherwise the algorithm will source the best products for the customer in the moment.
