Rating

4.4

feedback

8

Reviews

chart

#8,560

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    38%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer support and willingness of the developers to customize the app to meet specific store needs. Customers appreciate the ease of use and the unique service provided by the app. On the negative side, one user had a bad experience with the design and user-friendliness of the app, as well as poor responsiveness from the customer team. However, this negative review seems to be an outlier compared to the numerous positive experiences shared by other users.

Highlights

Exceptional customer support and willingness to customize
Ease of use and unique service provided
Negative experience with design and user-friendliness
Poor responsiveness from customer team
Outstanding support and satisfaction with app functionality

Rating Breakdown

  • 5
    88% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 3, 2024

Devs are super helpfull and willing to tweak a few things to accomodate the specificities of your store. I think this is key in Shopify apps

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2024

Great app with fantastic support. It provides a service that not many apps can on Shopify. Easy to use and if you need something customized then support is friendly and helpful and can get the job done for you. Highly recommended!

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review!

1 / 5 Share

May 9, 2024

Horrible app. Very bad design, and not user-friendly at all. Tried to contact their customer team with 3 different method, still no answer as of today, and it's been a week and a half. Based on the low number of reviews, I think this app is basically dead. Don't use it, pointless.

Store

Koop

Using app

4 days

Total reviews

8

Average rating

1.5

Developer Reply

Thank you for your review and sorry to hear that you didn't have a good experience trying out the app. We sent you a reply but it seems you didn't get it. We have sent it again. Vye is most certainly not dead. We always reply when you get in touch with us and we are also constantly trying to improve so we appreciate the feedback. We will work on the design to make it more user-friendly.

5 / 5 Share

March 22, 2024

This is such a great app! The technical support for modifications is just fantastic!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using Vye and for your review.

5 / 5 Share

Feb. 16, 2024

We have been on shopify many years and Vye is among my favorite apps. De-Joy is the best and he repeatedly went above and beyond to ensure the app was working for us and even made modifications to accommodate our specific needs. I highly recommend De-Joy and his app.

Using app

13 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you Greg for your review!

All reviews

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