Rating

4.8

feedback

9

Reviews

chart

#13,129

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    44%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app for its ability to keep customers engaged by notifying them about new items based on their past searches. The support team is highlighted as professional, quick, and willing to accommodate specific store needs. Users appreciate the ease of use and customization options provided by the app. However, there is one negative review mentioning issues with design, user-friendliness, and unresponsive customer service. Despite this, the majority of reviews recommend the app for its unique service and exceptional support.

Highlights

Engagement through personalized notifications
Professional and accommodating support team
Ease of use and customization options
Issues with design and unresponsive customer service
Recommendation for unique service and exceptional support

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)

Reviews with Text

  • 100% (9)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 7, 2025

This app is the perfect solution for keeping both new and returning customers engaged! It proactively notifies them about newly added items based on their past searches, which is much more valuable than typical 'out-of-stock' alerts. The team is professional and provides quick support.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Devs are super helpfull and willing to tweak a few things to accomodate the specificities of your store. I think this is key in Shopify apps

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review!

5 / 5 Share

May 12, 2024

Great app with fantastic support. It provides a service that not many apps can on Shopify. Easy to use and if you need something customized then support is friendly and helpful and can get the job done for you. Highly recommended!

Using app

3 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review!

1 / 5 Share

May 9, 2024

Horrible app. Very bad design, and not user-friendly at all. Tried to contact their customer team with 3 different method, still no answer as of today, and it's been a week and a half. Based on the low number of reviews, I think this app is basically dead. Don't use it, pointless.

Store

Koop

Using app

4 days

Total reviews

13

Average rating

1.6

Developer Reply

Thank you for the feedback. We sincerely apologize for the communication issues experienced - this doesn't reflect our support standards. We have reached out multiple times to try and rectify the situation. Since this review, significant improvements have been made to both the app design and support responsiveness. Every merchant's success with Vye is our priority, and we're committed to providing immediate personal support. If you'd like to give it another try, please reach out directly for hands-on assistance.

5 / 5 Share

March 22, 2024

This is such a great app! The technical support for modifications is just fantastic!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using Vye and for your review.

All reviews

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