Ests Product Purchased Badge
The reviews for this Shopify app are overwhelmingly positive, with customers praising the excellent customer service provided by the company. Users mentioned quick responses, helpful explanations, and efficient issue resolution. The app itself was described as easy to use and effective in preventing duplicate orders, ultimately leading to increased sales. However, there was one negative review highlighting operational issues and concerns about the troubleshooting process, which resulted in a low rating.
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What an amazing company! I had a few issues installing the app due being on an older theme and also building a new site with an unpublished theme. I reached out for help and their customer service is second to none. Fixed all issues very quicky, replied with screenshots and explanation of the fixes. I would definitely recommend this company.
Una app increíble!!! Al tener cursos online muchos se pueden confudir de qué productos tiene y cuáles no, esta app soluciona todo el problema! Revisa los pedidos de los clientes y al iniciar sesión, les marca "comprado" o el mensaje que tu añadas para que los clientes no tengan dudas de cuáles les faltan. Esto te ayudará a incrementar tus ventas también porque muchos clientes no comprarán por miedo a comprar algo duplicado y que ya tienen. Es una app muy sencilla de usar, instalar y además, el equipo de soporte está siempre pendiente y ayudando. Nos solucionaron un pequeño problema de diseño en solo unos minutos ¡Fue increíble! Muchas gracias por esta app tan estupenda!
Their APP works great and like intended. I needed some special help. They were there to fix and make adjustments whenever I needed. Their customer service is great, and they answer fast. I would definitely recommend, and this is great for the customers to quickly find the orders they bought in the past!
This app does not operate correctly. And when you try to get help, they request collaborator unlimited access to troubleshoot. I invested $19 because I was willing to give them a chance, but I should have known that it was too good to be true when there were no reviews.
Dear Sparkle Castle, Thank you for your feedback. We are sorry to hear about your experience. I would like to clarify that our request for access was for limited collaborator permissions only, which is necessary for us to effectively troubleshoot and resolve any issues you may encounter. Ensuring the security and privacy of our users is a top priority for us. Additionally, our records show that we responded to your message within minutes and have been providing prompt support throughout. We are committed to delivering a high level of service and appreciate your patience. We value your investment and trust in our app. Please let us know if there is anything more we can do to assist you or improve your experience. Best regards,
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