Product Reviews with Photo PRO for Shopify

Product Reviews with Photo PRO

Collect ratings and product reviews with photos from customers

Rating

4.9

feedback

604

Reviews

chart

#5,056

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    17%
  • Less than a year
    55%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, helpful customer support, and quick response times. Many users highlighted the app's functionality in collecting and displaying reviews on their online stores, as well as the customization options available. The customer service team was commended for being responsive, efficient, and willing to assist with any issues or questions. However, there were a few negative reviews mentioning difficulties in installation and lack of response from the support team in some cases. Overall, the app seems to be highly recommended by users for its features and excellent customer service.

Highlights

Positive customer support and quick response times
Ease of use and functionality
Customization options for reviews
Mixed feedback on installation process
Some users experienced lack of response from support team

Rating Breakdown

  • 5
    94% (570 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Very helpful customer service. Very Fast response. Answer promptly and satisfied the request. I would recommend 1000%

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Useful app, and great customer support

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2024

Easy to use

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2024

When we receive an email informing us of a new review, and we click through to our review dashboard, the last review we see is from 2020. We've emailed [email protected] to ask for help, most recently on 3/15/2024, and received no response. We will be looking for another solution for reviews. Karin Jeske, Owner, Tesselle

Using app

Over 5 years

Total reviews

2

Average rating

2.5

Developer Reply

We are very sorry for the issue you faced but we did not receive your email. Our response time is very fast, we respond within an hour usually. We can certainly help and fix it for you. Please respond to our email.

5 / 5 Share

Jan. 19, 2024

Awesome app! Customer support is amazing and moves fast to get the job done!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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