Product Reviews with Photo PRO
Collect ratings and product reviews with photos from customers
Rating
4.9
feedback
602
chart
#9,311
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
6%
-
Less than a month
17%
-
Less than a year
53%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Customers appreciate the ease of use, customization options, and the quick response time from the support team. Many users highlight the fast resolution of issues, efficient setup process, and the ability to match the app with their store's aesthetics. However, there are a few negative reviews mentioning difficulties with installation and lack of response from the support team in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 14, 2024
When we receive an email informing us of a new review, and we click through to our review dashboard, the last review we see is from 2020. We've emailed [email protected] to ask for help, most recently on 3/15/2024, and received no response. We will be looking for another solution for reviews. Karin Jeske, Owner, Tesselle
We are very sorry for the issue you faced but we did not receive your email. Our response time is very fast, we respond within an hour usually. We can certainly help and fix it for you. Please respond to our email.
Jan. 19, 2024
Awesome app! Customer support is amazing and moves fast to get the job done!
Sept. 26, 2023
I don't ever leave reviews, but this is a great app with even better support. They respond ASAP and go in and fix the problem immediately. (even with my 10000 emails of questions! they are polite and speedy.) def recommend!
Sept. 14, 2023
Great app with even better support behind it, very helpful as well as quick; answering multiple emails in minutes and giving me the exact assistance I needed!
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