Product Reviews with Photo PRO for Shopify

Product Reviews with Photo PRO

Collect ratings and product reviews with photos from customers

Rating

4.9

feedback

126

Reviews

chart

#5,881

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    29%
  • Less than a month
    35%
  • Less than a year
    24%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service, quick response times, and helpful support team. Many users highlighted the ease of use of the app and the ability to customize the reviews to match their store's aesthetics. The customer service was a standout feature, with users mentioning fast responses, efficient problem-solving, and willingness to assist with setup and customization. However, there were a few mentions of difficulties in installation and uninstallation, with some users recommending contacting the support team for help in these processes. Overall, the app received high praise for its functionality, affordability, and user-friendly interface, making it a highly recommended choice for ecommerce merchants.

Highlights

Excellent customer service and quick response times
Ease of use and customization options
Efficient problem-solving and assistance with setup
Some difficulties in installation and uninstallation
Affordability and user-friendly interface

Rating Breakdown

  • 5
    96% (121 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 100% (127)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 24, 2025

Great app and excellent service. Responded to my request very quickly and set everything up in my store.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Very helpful customer service. Very Fast response. Answer promptly and satisfied the request. I would recommend 1000%

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Useful app, and great customer support

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2024

Easy to use

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2024

When we receive an email informing us of a new review, and we click through to our review dashboard, the last review we see is from 2020. We've emailed [email protected] to ask for help, most recently on 3/15/2024, and received no response. We will be looking for another solution for reviews. Karin Jeske, Owner, Tesselle

Using app

Over 5 years

Total reviews

3

Average rating

3.3

Developer Reply

We are very sorry for the issue you faced but we did not receive your email. Our response time is very fast, we respond within an hour usually. We can certainly help and fix it for you. Please respond to our email.

All reviews

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