Product Reviews with Photo PRO
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its helpful and responsive customer service, ease of use, and customization options. The support team is highlighted for being quick to respond, efficient in resolving issues, and patient with users who are not tech-savvy. Users appreciate the ability to format reviews to match their store's aesthetics and colors, as well as the option to include photos in reviews. The app is also commended for its affordability compared to other similar apps in the market. However, there are a few mentions of difficulties in installation and uninstallation, with some users recommending contacting the support team for assistance in these processes.
Review RSS feed
Very helpful customer service. Very Fast response. Answer promptly and satisfied the request. I would recommend 1000%
Useful app, and great customer support
When we receive an email informing us of a new review, and we click through to our review dashboard, the last review we see is from 2020. We've emailed [email protected] to ask for help, most recently on 3/15/2024, and received no response. We will be looking for another solution for reviews. Karin Jeske, Owner, Tesselle
We are very sorry for the issue you faced but we did not receive your email. Our response time is very fast, we respond within an hour usually. We can certainly help and fix it for you. Please respond to our email.
I don't ever leave reviews, but this is a great app with even better support. They respond ASAP and go in and fix the problem immediately. (even with my 10000 emails of questions! they are polite and speedy.) def recommend!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.