Product Reviews with Photo PRO
The reviews for this Shopify app are overwhelmingly positive, with users praising the helpful and responsive customer service. Many users highlighted the quick response times and efficient problem-solving by the support team. The app itself is described as easy to use and customizable, allowing users to match the reviews to their store's aesthetics. However, there were a few mentions of difficulties in installation and uninstallation, with some users recommending contacting the support team for assistance in these processes. Overall, the app is highly recommended for its functionality and excellent customer service, making it a valuable tool for ecommerce merchants.
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Very helpful customer service. Very Fast response. Answer promptly and satisfied the request. I would recommend 1000%
Useful app, and great customer support
When we receive an email informing us of a new review, and we click through to our review dashboard, the last review we see is from 2020. We've emailed [email protected] to ask for help, most recently on 3/15/2024, and received no response. We will be looking for another solution for reviews. Karin Jeske, Owner, Tesselle
We are very sorry for the issue you faced but we did not receive your email. Our response time is very fast, we respond within an hour usually. We can certainly help and fix it for you. Please respond to our email.
I don't ever leave reviews, but this is a great app with even better support. They respond ASAP and go in and fix the problem immediately. (even with my 10000 emails of questions! they are polite and speedy.) def recommend!
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