Iconic Product Proof Manager for Shopify

Iconic Product Proof Manager

Provide support and manage custom order proof with ease

Rating

4.3

feedback

6

Reviews

chart

#6,158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    33%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for Follow Up are overwhelmingly positive, with users praising its efficiency in managing proofs for custom orders, saving time, and keeping things organized. Users appreciate the simplicity and cleanliness of the workflow, as well as the added structure it brings to post-order processes. The app is highlighted for its ability to schedule follow-ups, reduce manual chasing of customers, and improve consistency in communication. Quick and responsive customer support is also mentioned as a positive aspect. However, there are a few requests for additional features and one review that simply states not to waste time on the app.

Highlights

Efficiency in managing custom orders and saving time
Added structure to post-order processes
Scheduling follow-ups and reducing manual chasing
Quick and responsive customer support
Requests for additional features

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2025

I have been using Follow Up for a week now and it’s been a great help with managing proofs for custom orders. The workflow is simple and clean. It saves us a lot of time and keeps things organized. Still, a few small features we’d love to see added, but overall, it does the job really well. Also, they have quick support.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

Wasn’t sure if people would respond, but they actually did. Especially helpful for those who place personalized or half-finished orders. Definitely added some structure to my post-order process.

Using app

About 17 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2025

Before this app, I was chasing people manually with emails and DMs. Now I can schedule it and move on. Less mental load. More consistency. Also, customers can easily approve their custom orders or provide feedback.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 19, 2025

don't waste your time on this app

Using app

15 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 24, 2023

For our property business we take down payment first time and remaining in next few steps. We checked lot of apps to manage follow up communication and invoice at one place. This app perfectly resolve our issue. Now we can send document, manage communication and invoices at one place and customers are so happy. A life-saver for my store! Can't recommend it enough. Amazing customer support! Thanks!!

Using app

9 days

Total reviews

3

Average rating

5.0

All reviews

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