Iconic Product Proof Manager for Shopify

Iconic Product Proof Manager

Provide support and manage custom order proof with ease

Rating

4.4

feedback

6

Reviews

chart

#16,503

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    33%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The Follow Up app has received overwhelmingly positive reviews from users. Customers appreciate its simplicity and effectiveness in managing proofs for custom orders, saving time, and keeping things organized. The app adds structure to post-order processes, reduces manual chasing of customers, and allows for easy approval of custom orders. Users also praise the quick and helpful customer support provided by the team. However, there are some suggestions for adding additional features to enhance the app further. One user, in contrast, left a negative review without providing specific details.

Highlights

Simplicity and effectiveness in managing custom orders
Positive impact on post-order processes
Reduction of manual chasing and approval process
Quick and helpful customer support
Suggestions for additional features

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2025

I have been using Follow Up for a week now and it’s been a great help with managing proofs for custom orders. The workflow is simple and clean. It saves us a lot of time and keeps things organized. Still, a few small features we’d love to see added, but overall, it does the job really well. Also, they have quick support.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

Wasn’t sure if people would respond, but they actually did. Especially helpful for those who place personalized or half-finished orders. Definitely added some structure to my post-order process.

Using app

About 17 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2025

Before this app, I was chasing people manually with emails and DMs. Now I can schedule it and move on. Less mental load. More consistency. Also, customers can easily approve their custom orders or provide feedback.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 19, 2025

don't waste your time on this app

Using app

15 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 24, 2023

For our property business we take down payment first time and remaining in next few steps. We checked lot of apps to manage follow up communication and invoice at one place. This app perfectly resolve our issue. Now we can send document, manage communication and invoices at one place and customers are so happy. A life-saver for my store! Can't recommend it enough. Amazing customer support! Thanks!!

Using app

9 days

Total reviews

3

Average rating

5.0

All reviews

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