Product Registration Supreme
Product and Warranty Registration Simplified
Rating
2.2
feedback
6
chart
#10,351
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
17%
-
Less than a month
17%
-
Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for Arcafy Product Registration Supreme are polarized, with some users expressing frustration and disappointment while others praise its functionality and excellent support. One common theme in the negative reviews is the clunky interface, unresponsiveness, and bugs that make the registration process difficult and unreliable. Users have reported issues with freezing, crashing, and the app not working as advertised. On the other hand, positive reviews highlight the app's seamless handling of warranty registrations, including features like uploading invoices, serial number validation, and customization options. Users appreciate the developer's commitment to continuous improvement and responsive support. Overall, the app seems to have potential but needs to address usability and reliability issues to satisfy all users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 11, 2024
We had high hopes for Arcafy Product Registration Supreme, especially given its promising name. However, our experience with this software has been nothing short of frustrating. The interface is clunky and unresponsive, making it difficult to navigate and complete the registration process. The software often freezes or crashes, forcing us to restart/reload and re-enter information multiple times. Despite its claims of streamlining the product registration process, Arcafy Product Registration Supreme actually makes it more cumbersome. The software doesn't seem to work as advertised, and we've encountered numerous errors and glitches. Overall, we are extremely disappointed with Arcafy Product Registration Supreme. It's a buggy, unreliable, and frustrating piece of software that fails to deliver on its promises. We would not recommend this product to anyone.
Thank you for providing your review. Based on our previous support communications, we understand there are no specific issues that you've reported which remain unresolved. "clunky" is not an issue. While we acknowledge your feedback regarding the application's performance, it's important to note that no specific bugs or errors you reported that we could address. We strive to ensure our application works as expected, providing seamless integration with Shopify. You are our valued customer for few years, so If you have detailed suggestions for improvements, please do not hesitate to reach out. We are always here to assist and enhance your experience.
June 7, 2023
I've been using the Product Registration Supreme app for my Shopify store and it has been nothing short of fantastic. This app is a game-changer for any brand seller looking for a seamless and efficient way to handle warranty registrations. One of the standout features of this app is its ability to ask customers to upload invoices or receipts. This has significantly streamlined our registration process, ensuring we have all the necessary documentation right at our fingertips. Another impressive feature is the serial number validation function. This has added an extra layer of security and authenticity to our warranty registration process, making it even more reliable and trustworthy. The customization options are another major plus. Being able to tailor the style of the registration page to match our brand aesthetics has allowed us to maintain a consistent and professional look across our platform. It's clear that the developers of this app have put a lot of thought into its design and functionality. While the app is already impressive, I appreciate that the team behind it is committed to continuous improvement. They are aware of the need to enhance the records loading speed and are working on a solution to load records page by page. This kind of proactive approach to addressing user feedback is a testament to their dedication to providing the best possible product. Looking ahead, I am excited about the potential for this app to integrate warranty time management functionality. This would be a valuable addition that could further streamline our operations. I also look forward to potential collaborations with email marketing tools like Klaviyo, which would open up even more possibilities for enhancing our customer engagement. In conclusion, if you're a Shopify brand seller looking for a top-notch warranty registration app, look no further than Product Registration Supreme. It's a robust, user-friendly, and highly customizable tool that will undoubtedly enhance your post-purchase customer engagement. Five stars well deserved!
Thank you very much for your positive review. We hope our app helps the process automation for your business. We will continue to improve the app and your feedback is very useful. Thanks, Team Arcafy.
April 21, 2023
The application does not look at all like the images proposed, it is a shame... The interface is crude (both for the configuration and for the final client) and the support pretends not to understand. Really disappointed because the promise was beautiful.
We are sorry to hear you are not satisfactory with the app. Our app is very popular and we have plenty of satisfied customers. The issue you noticed is partially related to your desktop resolution and your expectation. We also offered to handle and change it so it works correctly on your store.
March 31, 2022
I wanted exactly this kind of app for my store and this app in paper looked good. But after installing, I see only a blank page. Tried uninstalling and reinstalling again, but again only a blank page.
Sorry to hear that you had a difficult experience installing the app. We have tried to install it on multiple devices after receiving your feedback and have had no issues so far. If you would like to resolve the issue particular to your device, please contact us via email and we will be happy to help you. Team Arcafy!
March 14, 2022
The app is functional and helpful. Their developer(s) are readily available to provide support. They are fair and respectful, very timely with responses. Thanks.
Thank you for the positive feedback! We will continue to make the app better for our customers. Team Arcafy!
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