Product Registration Supreme
Product Registration App – Simplify Warranty & Product Claim
Rating
4.2
feedback
9
chart
#13,240
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
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Less than a day
11%
-
Less than a month
44%
-
Less than a year
11%
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More than a year
11%
Reviews Summary
The Arcafy Product Registration app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of setting up the app and its functionality, especially in terms of customizability and additional features like serial number validation. The customer support provided by the app's team is also highlighted as responsive and helpful. However, some users have raised concerns about the app's user experience, mentioning issues with intuitiveness and clunkiness in the interface. There are also reports of the app freezing, crashing, and not living up to its promises, leading to frustration and disappointment for some users.
Highlights
Review RSS Feed
All reviews
Nov. 5, 2025
This app was recommended to us by a partner who has been using it with great results. Since we started using it, I’ve found it to be reliable and effective. Serial number was a must and useful to us as it is part of our backend system. The support provided by the app's team is great. They are responsive, helpful, and quick to get back to me.
Dec. 10, 2024
Setting up was relatively easy and the app works well so far. The basic subscription offers just enough for a small company needing to have some official product registration process and I like that the form is customisable. I would have benefited from better YouTube support videos and some of the UX on the app is not quite as intuitive as it could be but that will all come with time I'm sure. The team were excellent in responding to any support queries which is ultimately what got me set up properly and it was done quickly.
Thank you so much for your positive feedback. We're happy to hear that our support team could help set up the app properly. We will continue to improve our apps to provide best possible user experience. Thanks Again Team Arcafy!
Oct. 24, 2024
Since I'm not the web savvy type, I needed all the help I could get to implement the Arcafy Product Registration into my Shopify webstore. The Customer Support is extremely helpful and prompt, and helped me resolve and implement every issue that I had. The registration process and form is very professional looking, and truly enhances our customer experience for filing serial number and warranty follow up. I would recommend this app and group in a heartbeat to anyone needing this function.
Thank you so much for your kind words! We're thrilled to hear that our support team could help make the PRS implementation smooth for you. It’s great to know that you found the process professional and that it's added value to your customer experience. Your recommendation means a lot to us, and we're always here to assist whenever you need. Thanks again!
June 11, 2024
We had high hopes for Arcafy Product Registration Supreme, especially given its promising name. However, our experience with this software has been nothing short of frustrating. The interface is clunky and unresponsive, making it difficult to navigate and complete the registration process. The software often freezes or crashes, forcing us to restart/reload and re-enter information multiple times. Despite its claims of streamlining the product registration process, Arcafy Product Registration Supreme actually makes it more cumbersome. The software doesn't seem to work as advertised, and we've encountered numerous errors and glitches. Overall, we are extremely disappointed with Arcafy Product Registration Supreme. It's a buggy, unreliable, and frustrating piece of software that fails to deliver on its promises. We would not recommend this product to anyone.
Thank you for providing your review. Based on our previous support communications, we understand there are no specific issues that you've reported which remain unresolved. "clunky" is not an issue. While we acknowledge your feedback regarding the application's performance, it's important to note that no specific bugs or errors you reported that we could address. We strive to ensure our application works as expected, providing seamless integration with Shopify. You are our valued customer for few years, so If you have detailed suggestions for improvements, please do not hesitate to reach out. We are always here to assist and enhance your experience.
June 7, 2023
I've been using the Product Registration Supreme app for my Shopify store and it has been nothing short of fantastic. This app is a game-changer for any brand seller looking for a seamless and efficient way to handle warranty registrations. One of the standout features of this app is its ability to ask customers to upload invoices or receipts. This has significantly streamlined our registration process, ensuring we have all the necessary documentation right at our fingertips. Another impressive feature is the serial number validation function. This has added an extra layer of security and authenticity to our warranty registration process, making it even more reliable and trustworthy. The customization options are another major plus. Being able to tailor the style of the registration page to match our brand aesthetics has allowed us to maintain a consistent and professional look across our platform. It's clear that the developers of this app have put a lot of thought into its design and functionality. While the app is already impressive, I appreciate that the team behind it is committed to continuous improvement. They are aware of the need to enhance the records loading speed and are working on a solution to load records page by page. This kind of proactive approach to addressing user feedback is a testament to their dedication to providing the best possible product. Looking ahead, I am excited about the potential for this app to integrate warranty time management functionality. This would be a valuable addition that could further streamline our operations. I also look forward to potential collaborations with email marketing tools like Klaviyo, which would open up even more possibilities for enhancing our customer engagement. In conclusion, if you're a Shopify brand seller looking for a top-notch warranty registration app, look no further than Product Registration Supreme. It's a robust, user-friendly, and highly customizable tool that will undoubtedly enhance your post-purchase customer engagement. Five stars well deserved!
Thank you very much for your positive review. We hope our app helps the process automation for your business. We will continue to improve the app and your feedback is very useful. Thanks, Team Arcafy.
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