All reviews

Rating Breakdown

  • 5
    81% (648 ratings)
  • 4
    11% (90 ratings)
  • 3
    3% (21 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2021

I wrote to the support of this app to be able to add a specific button in the product page, and it took less than one hour to make the change in my theme (backup theme), and ready to publish it! I give you a 10/10. Thank you very much for your help! Everything works perfectly. Begoña

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 12, 2020

Free Product and Review with Photo is absolutly what we need for our kind of business. It's simple yet powerful, personalizable and easy to install. Moreover, if you need assistance, the support team is fast, effective and very courteous. Thank you HulkApps for this wonderful app!

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there! This review made our day! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 12, 2020

I recently installed this app and i can say customer service is amazing, they reply fast and to the point, communication is great and they will explain the matter in details. and i hope they can develop their app better and add other features in the future with users help. Thanks

Store

AGARTA

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 12, 2020

Great free review app. Did everything I wanted, and support was wonderful. I mean, it's a FREE app and their support literally coded for me. AWESOME, please keep it free! Us small businesses really need it.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists able to help you out with getting Product Reviews App installed and stylized properly. We do provide free installation support for all our apps. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps! Best of luck with your business!

5 / 5 Share

March 5, 2020

Customer service is very good. The support team solved the installation issue less than 24 hours. The app is good so far. I would suggest make the installation fully automatic or make the installation instruction more detailed, so that you guys don't need to solve the issue one by one.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your feedback. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our awesome support. :-) We will incorporate more details for manual installation so t's more convenient for users. Thank you so much for your inputs!

5 / 5 Share

March 5, 2020

- I received great customer service - The product is simple but effective Would definitely recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving us a sweet review, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Feb. 28, 2020

I have to say that I'm pretty positively surprised of the support that I received for a completely free app! Actually the support was as if I am a paid customer - really! I had maybe a list of 3-4 questions and all got resolved in a timely manner. I even requested a custom coding and it was done within a day with the desired results! WOW - plus there's going to be an update of this app, that will be mind blowing - like surely it will become the best shopify app for Product reviews! That's my story - 5 stars for Hulk's apps and hopefully they keep offering FREE apps in the future as well.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) We are known to offer the best Shopify apps at free or affordable rates. You must subscribe to our emails for all future updates about this app, and what's coming this year! :)

5 / 5 Share

Feb. 26, 2020

I had a fabulous experience with Free products review with Photo. They helped me with installing the liquid code into my Shopify app so I didn't have to do it. Also, they walked me through installing product reviews, worked with me on where to place the product reviews button, the stars for the review. Additionally, they even made a video to show me out to navigate within the app. customized just for me by showing me the "how to" steps within my store. While it took a couple of days to go back and forth over email to describe exactly what I needed, they accommodated my requests in a friendly, courteous and professional manner. All this from a free app!! Well, worth it. I picked this app because many other require you to pay to include photo in the review. Thank you again SO much Free Product review for your incredible customer service.

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Hey there! We cannot thank you enough for taking the time to write us a review. Your feedback is invaluable. We wish you the very best with your business and we're always here to help. 🙂

5 / 5 Share

Feb. 19, 2020

Can't beat this app! Easy to install and setup. The support staff are second to none. I tried 3 other apps till I found this one. Spare yourself the time. This one stands out!

Store

Yunefi

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor changes if you had anything in mind. :-)

5 / 5 Share

Feb. 14, 2020

Wow!!! Seamless ... well thought out ...works like charm !!! The Support staff is incredibly responsive and extremely helpful.Their staff and support are second to none. AMAZING SERVICE

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk Apps! We're glad our experts were able to help you out with getting Product Reviews app properly installed in your store! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Reviews app, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 13, 2020

This app did exactly what we needed it to do and the customer support is fantastic! The help desk helped me solve a user error issue quickly and easily. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews with photo app! We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Feb. 10, 2020

App is really easy to use and the support team was very helpful. I am happy with my choice to use this app

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Product Reviews with photo app! :) Please let us know if we can help with anything else!

5 / 5 Share

Jan. 30, 2020

Best Review App Ever!...and the support is super friendly and top notch, They respond on time everytime and resolve your issue. Thanks alot for the service

Using app

27 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Jan. 27, 2020

I loveee this app , but my customers being able to leave reviews with picture it make people feel very comfortable.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad that you love the photo reviews feature in our app. Let us know if you ever need any help from us.

5 / 5 Share

Jan. 23, 2020

To use the app, you need to copy and paste some code, but the instruction is very clear. Don't worry. Just follow it step by step. I finished the installation in 10 minutes. Moreover, this app is supported by a very helpful and professional team. I submitted a ticket for a change of display style. They replied me in 1 hour and finished the job in one day. They wrote code in a copy of my theme with clear remarks which is easy for me to check, preview and publish. Thank you very much.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We're so happy that you were able to do most of the work yourself and we're glad that our team was prompt to resolve your issues. Please let us know if we can help with anything else!

5 / 5 Share

Jan. 21, 2020

Product Reviews with Photo has an awesome App, but more then that their customer service is excellent. They are very patient and professional. Thank you !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Feb. 18, 2020

great team. great products. They respond really fast whenever I have a problem. I don't really have much else to say, i'm just trying to fill the 100 character minimum.c

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We're glad you enjoyed our app and support!

5 / 5 Share

Jan. 13, 2020

Very useful app with photo reviews feature. And I really appreciate the prompt support as well. Look no further if you want a Shopify reviews app with photo.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and we're glad that our team was able to resolve your issue promptly. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Dec. 31, 2019

Very good attention from Heena, thanks! She solved very well our problem. We are very happy with the app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're satisfied with our Reviews app! We're glad Heena was able to help you out with getting our app installed and stylized properly. Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Dec. 12, 2019

Great free app with a responsive support team. They helped troubleshoot my review file and add it to my product page.

Store

DeskBox

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves on offering fast, reliable customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Let us know if you ever need any help in the future, We're always here for you!