All reviews

Rating Breakdown

  • 5
    81% (647 ratings)
  • 4
    11% (89 ratings)
  • 3
    3% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (32 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 20, 2021

Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

4 / 5 Share

Nov. 9, 2020

A great free app, does all that you need for the customer to be able to review your products (with picture!). Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

4 / 5 Share

Oct. 30, 2020

Best free app for reviews that I've tried so far. That said, be ready that it takes some significant time for the review section to load.

Using app

Almost 2 years

Total reviews

10

Average rating

3.9

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

4 / 5 Share

Sept. 22, 2020

I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!

4 / 5 Share

May 25, 2020

After having major trouble with this apps code snippets, I finally got some help from customer service & it rocked! I granted access to my store & they went in & did the coding for me so I was still able to use the app to its full potential. The guy I worked with actually did it in a duplicate store so just incase I didn't like it he wasn't working with the store I already have published. Im satisfied with customer service, time it took, pretty fast & the ending results. This review is long, but I know some will appreciate it. I love detailed reviews.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey :) Thank you so much for taking the time to leave us this review! We look forward to seeing your continued success! Best,

4 / 5 Share

May 5, 2020

what happened ? it doesn't work now is there anyone can solve this problem and fix the bug? i am waiting online

Using app

27 days

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for letting us know about this. Our expert has reached out to you. We are looking into this issue and hope to resolve it promptly and accurately. Thank you for your patience!

4 / 5 Share

July 28, 2019

Je suis heureux de mon achat et je recommande cet article. La livraison a pris 9 jours pour arriver parfait.

Store

Trip

Using app

31 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for choosing our app and giving us a positive review. We greatly appreciate your feedback and hope you have an exceptional experience in the future. Thanks again for your support!

4 / 5 Share

Dec. 7, 2020

The support team response very quickly. When update the app, they deleted our review photos accidently, but they made up in the end, and helped us solve other issues. The app is good enough for free use.

Store

Funzze

Using app

Almost 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your valuable feedback! We are really pleased to hear that the support team responded quickly and helped you to resolve issues quickly. We apologize again for the accidental deletion of your review photos, and we're glad we could “make up for it” in the end. We are also glad that you find our app good enough for free use - we always strive to ensure the best customer experience possible. We will continue to work hard to improve the quality of our app, and we hope you will continue to enjoy using it. Thank you again!

4 / 5 Share

April 7, 2019

Très bonne application ! Le problème est que je n'arrive pas à la traduire pour ma boutique en Francais...

Store

Fusus

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

We are sorry to hear that you are unable to translate our app for your store into French. We have continued constant efforts to integrate and develop functionality and features for our users who we hope will benefit from their experiences with our application. We will continue to add features to make our app as useful as possible. We would like to thank you for your feedback and wish you an improved experience with our application.