Matriae review for Product Reviews
July 21, 2023
Terrible app and no support from Shopify. Installed and it worked for a while, however, it stopped working. Shopify was no help and offered no support for over a month, then suggested I clear cache and reinstall, however, after removing and reinstalling it had same problem. Don't waste your time on this broken app with no support!
Hi there, thank you for your review. I am sorry to hear that you've had a bad experience using the Product Reviews app and have not received the support you needed when the app wasn't working. There are many other review apps on the App Store you can use instead, although if you would like to continue using the Product Reviews app, please get in touch again and outline the experience you've had so our team can take another look and troubleshoot this better for you: https://shopify.link/vRnL. -Victor, Shopify Support
