Real Glass Act review for Product Reviews
Jan. 30, 2015
1. Customers can only leave reviews if they click on a specific product page. There is no review link available on the front page. I've had customers order several different items from my store which means they would have to go through each product page to leave a review. That stinks! 2. Shop owners don't receive any notification if a review is submitted. It's necessary to click on each product page in order to see if a review has been submitted. If I did that every day for every product in my store, it would take hours. 3. There is no way to easily respond to a review. I like to thank my customers for taking the time to leave a review, or respond if there is an issue. 4. Installation of the app is simple enough, but it doesn't do much good if it's a hassle to use!