Pedal Up Apparel review for Product Reviews

Sept. 8, 2018

I wanted to get away from another review app I was using and went for Product review, I was under the impression that the app works somewhat similar to the one I was using, plus I wanted to keep it directly with Shopify- so I paid to have my reviews switched and then later came to find out that this app does not email customers after their purchase to review, who does that? What’s the benefit then? Which means, I have to go back and email the customer in order to go back on the site and review. Long story short like I told the rep, they could have at least placed a bold font displaying that they don’t prompt customers after purchasing. Could have save me a few bucks. Very disappointed- won’t recommend!