Rocky Mountain Barber Company review for Product Reviews

Feb. 8, 2016

This is an extremely buggy app that I continue to have problems with. When I attempted to reinstall the app, I was led to a page that said "The page you’re looking for could not be found". I then cleared my cache/cookies and was able to successfully reinstall it thanks to Shopify support. However, I am now having a problem where I cannot import new reviews. Everytime I hit "Import" in the top right corner, a pop up window appears and it says "Importing reviews... Please wait, this may take awhile." and the "Please wait" wheel keeps spinning. I have tried clearing cache/cookies and even reinstalled the app. Yet still, when I click "Import", I still get the same error message. So frustrating! Does anyone know the solution? Support is currently looking into this for me but so far has been unable to solve the problem. Edit: It is now 10 days later and Shopify has been unable to provide me with a solution to this problem. Very, very frustrated.