Lula Lashes LDN review for Product Reviews
Sept. 26, 2020
I can't figure out how i send customers requests to write a review, do i need an additional add on?
Hey, there! That's correct - requesting the review is not built into this app. That being said, there are a few simple ways that you can do this. You can edit your order confirmation email so that it includes a note asking the customer to leave a review, and you can also use an email marketing app to create your own automated email for doing this as well. The most common option would be to use an add on such as this one: https://bit.ly/30iEP21, which is made to work alongside our Product Reviews app. Feel free to reach out to our support team if you'd like more information about any of these options: https://help.shopify.com/en/questions. Cheers! - Brie, Shopify Support
