Tickle The Moon review for Product Reviews
Dec. 7, 2020
App has worked exactly 3 times in a year. Now it won't even show up on my website, although the code is entered correctly. Shopify help is useless on this case...blaming the theme, and saying the theme developers have to fix it. Theme developers say it belongs to Shopify, so Shopify has to fix it. Meanwhile, nothing is fixed. I'll be looking for alternative review apps.
Hi, there. Thanks for reaching out about this. If your theme is not compatible with the app then you'll need to speak to your theme developer, as we cannot edit third party coding. We're always happy to reach out to them on your behalf if you're having trouble speaking with them. That said, I'd like to take another look for you, just to make sure the app has been installed correctly or if it's an issue on our end. If you'd prefer to try another app, I'd recommend the Stamped.io app: https://bit.ly/3mdxyZv. I'll reach out to you via email shortly and we can chat there. Cheers! - Brie, Shopify Support
