Steel & Grey review for Product Reviews
Jan. 5, 2021
Not a great app from Shopify. Accessing the admin is very difficult, it will not work with Safari but does work with Chrome. The app is very basic, not too many options for customisation or importing reviews etc. There is no way of encouraging customers to review products either. Overall it is really lacking any real advantage
Hi, there. Thanks for this feedback! We are currently aware of an issue with accessing the app using Safari, and our developers are working on a fix. In the meantime, using any other browser should work. If you'd like to prompt your customers to leave reviews, you can do this by using Shopify Email or another email marketing app. You can also use an app such as Stamped.io to do this: https://bit.ly/38eEsKm. This can be used as an add-on to this app or on it's own. Feel free to contact our support team if you have any further questions. - Brie, Shopify Support
