Tricks and Traps review for Product Reviews
Jan. 9, 2021
This app is pretty disappointing. The fact that it is built by Shopify and doesn't sync with your orders or Shopify Email is pretty bad. You can't auto email customers asking them to leave reviews... Unless you want to manually email every customer and ask them to leave a review, this app will likely remain unused... Also, it lacks the simple functionality to show "verified customer" which would give the review more credibility. 2 big oversights by Shopify. You are better off using one of the other product review apps.
Thank you for your review. I can definitely see why email review prompts and verified customers would be useful. I'll be sure to pass this on to our development team as a feature request for you. Thanks for the feedback! - Brie, Shopify Support