Ivory Raine Candle Co. review for Product Reviews

2 / 5

Jan. 19, 2021

The whole comment section seems to disappear quite often. Sometimes it's there, sometimes it's not. Customers aren't able to leave a review because of this. This is highly frustrating for our business because reviews are so important.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

We appreciate this feedback, and you reaching out about the issues you're having with the comment section disappearing. I can certainly understand how frustrating this would be to deal with, so I'd like to help look into this situation further. I'm going to follow up with you via email so we can discuss this in more detail. I'll be in touch soon! - Oliver, Shopify Support

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Allow customers to leave product reviews on your store

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