ProainShop review for Product Reviews
May 3, 2021
It has been a good option to get customer feedback, I just have a question, did you make any updates recently? What happens is that I have the following alert message on the main page of the App "The reviews code snippet could not be detected in your theme. Check again or view installation instructions " And before I didn't have that message and everything worked fine.
Hi, there. Sorry to hear that the Product Reviews app stopped working for you. While there hasn't been any changes made to the Product Reviews app recently, we do; however, have a guide to help with installing the code snippet - that's right over here: https://bit.ly/3bJVPnP. If the problem persists, our Support team would be happy to assist you with this through live chat, email, or callback, Please visit the Shopify Help Center (https://bit.ly/3owKkFq) and log into your account to create a support request. -Elias, Shopify Support
