Whistling Yarns review for Product Reviews
May 22, 2021
This app is very easy & quick to download, its free (that's a big for a small business). I have a question though - does is send auto emails (for reviews) to customers who have purchased from the store? Or is there a link we can send to customers so we can request them to write a review?
Thank you for reaching out, and I'm glad to hear that you've found the app easy to use. The Product Reviews app will not send automatic reviews to customers after they make a purchase, however there are a couple of ways you could go about this. One option is to simply amend your order notification template to include a link back to the store encouraging customers to leave a review: https://bit.ly/3c9tAiF. Alternatively, you could consider a different reviews app offered by a third party: https://bit.ly/3wMPlMN. Many of these apps come with extra features such as an option to send automated email reminders. -Victor, Shopify Support