Music Discoveries review for Product Reviews
Sept. 24, 2021
I have been using this app for years and it's been perfect, but recently I've been getting the 404 page so I can't manage or reply to customer comments. I cleared the browser history/cookies etc and the problem is persisting.
Hey, there. Thank you for taking the time to leave this review, we appreciate you bringing this to our attention. We were not able to replicate this issue through regular usage or re-installation. Does the issue persist for you after re-installing our app? If the issue continues to persist, then we'll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify app store, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/3gqKnPt) and log in to your account to create a support request. Thank you. -Marty, Shopify Support
